Atlantis, The Palm 

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Front desk is open 24/7.

The destination remains fully operational in summer 2026. Selected restaurants will operate on a rotational basis, while a variety of dining options remain available. The hotel is also using this period to enhance key areas across Atlantis, The Palm, Atlantis The Royal, and Aquaventure World. Most enhancement works will be seamless, however, some noise may occur between 10:00 AM and 05:00 PM.

The following closures at Atlantis, The Palm due to enhancements:

Plato's Café: June 11 – early October 2026

The Palm Pool: June 11 – until further notice; guests are invited to use the Family Pool or Casablanca Beachclub as alternatives

Ossiano Restaurant: June 1 – September 30, 2026

Children above 14 years old are considered as adults.

The city tax depends on the amount of rooms, so for bookings with a single bedroom it is AED 20.00, with two bedrooms it is AED 40.00.

The Gala Dinner prices are listed below:

Golden Circle:

Premium access right in front of the stage, table service, and a special menu. Includes full access to the Gala Dinner buffet.

14 years and up: AED 13500.00 per person; 0-13 years: AED 8500.00 per person.

Rouge Circle

Exclusive stage seating with champagne and canapés upon arrival, plus live music, entertainment, and access to the Gala Dinner buffet.

14 years and up: AED 9500.00 per person; 4-13 years: AED 6500.00 per person. Free for children aged 0-3.

Premium Seating

Starting with champagne and canapés, followed by entertainment and access to the Gala Dinner buffet.

14 years and up: AED 7500.00 per person; 4 to 13 years: AED 5500.00 per person. Free for children aged 0 to 3.

Additional guest fees may apply and vary according to the hotel’s accommodation policy.

A government-issued photo ID and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in, may incur additional charges, and cannot be guaranteed.

This property accepts credit cards; cash is not accepted. Cashless payment methods are available.

Massage and spa treatments must be booked in advance; to arrange these, please contact the hotel administration prior to arrival using the contact information provided in your booking confirmation.

Only registered guests are allowed in the guestrooms.

Connecting/adjoining rooms are available, subject to availability, and can be requested by contacting the hotel administration using the number provided in your booking confirmation.

A car is not required for transportation to and from this property.

Children under 12 years old are not allowed in the swimming pool without adult supervision.

Casablanca Beach Club opens 18th September 2025.

Opening hours:

Beach club: daily, 10:00 AM – 08:00 PM.

Restaurant: daily, 12:00 PM – 08:00 PM (Sunday to Wednesday). Last seating at 06:00 PM. Currently closed for dinner service.

Entry policies:

Beach club: Adults only, 21+.

Restaurant (Lunch): Adults only, 21+.

A valid physical ID is required for entry.

The hotel will be hosting themed events during Easter celebrations.

April 4, 5:00 PM to 12:00 AM: Easter Brunch and Family Event, Adults — AED 395.00, Children — AED 120.00.

April 5, 5:00 PM to 12:00 AM: Gala Dinner - AED 250.00, Children — AED 120.00.

April 2-11 and April 5-4, 1:00 PM to 6:00 PM, 4:00 PM to 12:30 PM: Easter Menu — AED 395.00.

April 5, 4:00 PM - 1:00 PM: Kaleido Buffet, Special Opening Easter Lunch, Adults — AED 325.00, Children (4-11) — AED 165.00.

April 5 and 3, 10:00 AM - 6:00 PM and April 4, 10:00 AM - 7:00 PM: Easter Dinner Buffet, Adults — AED 295.00, Children — AED 150.00.