The Ritz London 

Wow! What a fantastic experience. We have been to the Ritz several times but always wanted to stay. We booked a deluxe king “puttin on the Ritz “ package for our 35th Anniversary. It was a fabulous experience from start to finish. Our room was ready for 12 noon arrival and was beautiful. Champagne on ice, fresh fruit and a Ritz key ring we’re waiting us. Our bags were taken to our room while we went to the secret garden. Although we were not told about extensive building works and different rooms for entrance, bar and afternoon tea, it did not disappoint!! You wouldn’t know this work was being carried out and the new areas were just as impressive as the old. Service was to a very high standard throughout our stay. The secret garden was beautifully done with tables separated and impressive umbrellas to protect you. Service and food was amazing. This is well worth a visit although minimum spend could be high for some! The new bar is just inside and looks as impressive as the garden. Loved the water features and the superb lighting at night. Afternoon tea was to a very high standard and my nut allergy was catered for without losing the sppearance of cakes that I normally do in other hotels. Service was exceptional and staff managed to have long chats with us which was lovely. All three rooms in this area were decorated to a high standard and really set the tone along with the pianist who played throughout our tea. Back to our room after our tea and the bed had been turned down with our slippers complimentary from the Ritz ( with their own bag ) placed next to each side of the bed with fresh rose petals around them. Also placed within the bath were fresh rose petals and two roses near the taps. My hair straightens lead had been tied with a leather Ritz branded strap. Eye to detail is exceptional here.. The inroom bar is stocked full including fridge and all the lights and blinds are operated via buttons next to the bed, each side. Asprey toiletries, Dyson hairdryer, safe, shoe horns, etc all thought of here. Absolutely fabulous!!!! We finished off our stay with breakfast in our room which was all done very professionally and looked amazing. We cannot fault anything with our stay at all. Only sorry we had just one night but it’s a night I’ll never forget. Check in and out was smooth. Exceptional entrance, with a friendly service, with a smile. ( Remember cash to tip, unfortunately the one thing we forgot but will not next time). Highly recommend the Ritz London and hope to return again very soon 😊