Name: Premier Inn Cwmbran
Address: Pontrhdyrun, Gwent, Gwent, Gwent, NP44 1DE, United Kingdom
Rating: 9

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Grosmont Castle

Llantarnam Grange Arts Centre

Bowlplex Cwmbran

Cardiff Airport

Bristol Airport

Premier Inn Cwmbran

Had an operation in the Grange back in December and notice the Premier Inn is only a few minute's drive away. I requested a quiet room as i had to stay near the hospital that night encase of an emergency post Op as i do not live in the area. After booking Amy swiftly replied to my email request for a quiet room. Upon arrival i was greeted by another 2 members of staff who offered to carry my bags upstairs seeing i was in pain. Amy stuck to her word and put me in a very quiet room (29). Amy is an asset to the company, actually all the staff including the cleaner the following morning were all polite and very helpful.

Warm, quiet and comfortable rooms. Ideal location for our family visit. Quality breakfast at the adjacent pub. Plenty of parking with cctv coverage for extra piece of mind. 
Very accomplished staff who are very helpful, chatty and efficient

Clean comfortable hotel . Friendly staff and the breakfast was great . Location was great for visiting my relatives and very good value for money. Good sized car park. Restaurant short walk across the carpark. Beds as usual were very comfortable.

Requested ground floor room at time of booking as hotel has no lift and wife struggles with stairs. On arrival told we had been allocated an upstairs room. Reception staff were unable to change as hotel fully booked. Manageress then got involved and quickly resolved the issue. Excellent customer service once again Tanya, many thanks. Brian B

Wow, as a disabled person in a wheelchair I was amazed at how spacious and comfortable the room was, especially the walk-in wet room and the staff room amazing they could not do enough for us a special mention for Emma who went far beyond what we expected from any member of staff to help us it's in a good location and the restaurant next door has amazing food and again excellent staff I thoroughly recommend this hotel

Great value for money lovely room clean tidy amazing breakfast with vegan option for breakfast . Could do with an on site electric charger. We would stay again as convenient. Staff were lovely and accommodating 

We have stayed at the Premier Inn Cwmbran as a family of four 3 times now. The staff in the hotel are all very friendly and ready to help if needed. The rooms we have stayed in have all be clean and very comfortable. The hotel has a bar/restaurant attached which is equally as lovely. 
 We will be heading back for our fourth stay soon.

Excellent stay with very friendly and helpful staff at both hotel and restaurant.  Would certainly return if back this way again!
Parking good and secure with camera coverage to ensure safety.
Room keys can be interesting but with a technique can be managed with patience.
Restaurant food very good with wide choice.  Access easy but Google maps does go awry near end point!  Use post code not Premier Inn Cwmbran as destination.

The management and staff are top notch. The Manager couldn't have been more friendly and helpful. The room maintenance folk were also very amenable and went out of their way to accommodate my schedule. 

Excellent New Year’s Eve stay , we have been here many times as  very nice friendly staff, clean and quiet ….nice restaurant and bar and close to town…electric car charging points needed as parked overnight .

Gwent

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limited-time

lounge

treatment

no-window

bay-view

bosphorus-view

canal-view

city-view

courtyard-view

garden-view

golf-view

harbour-view

inland-view

lake-view

land-view

mountain-view

ocean-front

ocean-view

oceanside

panoramic-view

park-view

partial-ocean-view

partial-sea-view

partial-view

pool-view

river-view

sea-front

sea-view

street-view

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with-view

annex

basement

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6 bedrooms

not-guaranteed

wired-internet-access

smoking

sauna

duplex

safe

mini-bar

breakfast-for-1

breakfast-for-2

pets-allowed

wi-fi

park access

Peaceful stay and great staff

Usual lovely stay we expect from a Premier Inn. It would've helped to know that there was no housekeeping on Christmas Day or Boxing Day; we hadn't realised there was more tea and coffee at reception to help yourself! Also, if you want a rubber bathmat then just ask at reception (on arrival)! 

All in all, a lovely stay; we will be back 😊

A good Christmas stay

Excellent customer service

We will definitely be returning here

Great stay again!

Lovely Staff made this trip enjoyable

We recently spent 4 nights here and were pleasantly surprised. Needed somewhere to sleep whilst visiting family and quite frankly wasn’t expecting much, however the location was perfect and the hotel room was spotlessly clean, beds extremely comfortable and cleaning staff very helpful. We would rate the hotel as very good. 

Cwmbran’s best kept secret

The rooms were immaculately clean, tidy, and comfortable. They had all the amenities you would want and the heating was great. All the staff at the hotel and restaurant were really friendly, talkative, and helpful. Especially the front desk staff. The dinner and breakfast was delicious. Definitely a memorable stay thanks to the friendliness of the staff and quality of everything :)

Confortable stay with amazing staff

Myself and a large group had stayed in Premier Inn cwmbran while completing training in the area for 3 weeks. The staff are absolutely lovely, welcoming upon arrival and super friendly and helpful for the duration of our stay , they would take time to ask us about our day after returning from training , any problems we had were resolved as soon as they could. The ladies and gent that stood out for their exceptional customer service for us as a group were Tanya , Pamela , Alison , Amy and Sam. 
To top this off the table table situated next door to the hotel also provided amazing service , Rob , Michelle and Anthony would greet us for our evening meals and always make us laugh while giving us anything we needed. Bronwen and Charlie would welcome us and serve our breakfast and again exception service and very friendly.
All staff appear to be a credit to this premier inn and if I am ever in the area again I wouldn’t second guess staying here.

Premier Inn Cwmbran

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