Carlton Downtown Hotel

Please note that a surcharge may apply for UAE residents upon arrival.

Mandatory gala dinner fees may apply at UAE hotels. Guests should contact the hotel directly for more information.

Front desk is open 24/7.

The pool is closed for maintenance from 29.07.25 tо 04.08.25. Guests can use an alternative pool at a nearby hotel during this period.

The hotel will undergo a renovation and enhancement project starting June 1, 2025. There will be no impact on guest rooms or stays. The renovation will be carried out in a way that avoids any disruption, with no noise or inconvenience affecting the guest experience. Front desk operations, from check-in to check-out, will continue smoothly throughout this period.

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details 24 hours prior to arrival, using the contact information on the booking confirmation.

Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.

City tax: 30 AED per room per night for the apartments or units with 2 bedrooms And 15 AED per room per night for the units with 1 bedroom.

Only registered guests are allowed in the guestrooms.

Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.

No pets and no service animals are allowed at this property.

For Christmas and New Year's Eve dinners, guests may be charged separately at the hotel.