Name: Dockside Apartments
Address: 31 Mechau Street, De Waterkant, Cape Town, Cape Town, Cape Town, 8001, South Africa
Rating: 5.2

Shopping on site

Elevator/lift

Smoke-free property

Terrace

General

Non-smoking rooms

Family room

Rooms

Accessibility features

Wheelchair Accessible

Accessibility

Laundry

Safe-deposit box

Luggage storage

Services and amenities

Restaurant

Meals

Free Wi-Fi

Internet access

Internet

Multi-language staff

Languages Spoken

Parking

Conference Hall

Business

Fitness facilities

Sports

Family/Kid Friendly

Kids

Pets Not Allowed

Pets

Location

At the apartment

De Waterkant

Port of Cape Town

Capital City Airport

Cape Town International Airport

Dockside Apartments

The Docside Appartments is very well located, quiet and smart.

We came for personal reasons and stayed for one night. We were satisfied with the condition of the apartment and it was a safe convenient location.

Convenient location, pleasant accommodation. Negative was cumbersome and inconvenient check in process. No on site assistance and had to travel to owner for access keys.

The apartment is beautiful but the couches are old and dirty they need to be changed as in 3years ago. Bedding also old please get warm duvets. Cleaning lady not friendly at all, doesn’t greet she needs classes for that, otherwise the apartments are in a nice area except it’s very noisy around there bcse they are not sound proof u can hear everything happening outside and in the pub next to it.

The apartment was used by somebody who smokes and we did not like.Also no AC.

We were very comfortable! Everything we needed was there. The only complaint, the nose level of being in the CBD.

PROS: pictures as displayed on Hotels.com are exactly what you get - no hidden surprises. the apartment was extremely spacious including well sized bathrooms. amazing views of the city as Table Mountain. CONS: poor communication with the aparment manager which included an unecessary long check-in process which was intimidating and not very professional.

Cape Town

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limited-time

lounge

treatment

no-window

bay-view

bosphorus-view

canal-view

city-view

courtyard-view

garden-view

golf-view

harbour-view

inland-view

lake-view

land-view

mountain-view

ocean-front

ocean-view

oceanside

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park-view

partial-ocean-view

partial-sea-view

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with-view

annex

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6 bedrooms

not-guaranteed

wired-internet-access

smoking

sauna

duplex

safe

mini-bar

breakfast-for-1

breakfast-for-2

pets-allowed

wi-fi

park access

great location

Convenient Location

Not too bad

poor communication BUT OTHERWISE good stay

Keys to the apartment need to be collected at the Centurion Hotel in Seapoint between 16-20. We were told that due to previous tenant not vacating the apartment on time our apartment was just being cleaned, this at 16!. We collected our keys and drove to the CBD where the apartment is located. After a 10 hour journey by car we were tired and looking forward to getting settled in the apartment, no such luck....we were told to go and do whatever we wanted to do later and that the apartment would only be ready around 17h30 !!!!. Furthermore not even complimentary Milk,Coffee,Tea or Sugar to be seen. Very difficult to sleep as the windows are very badly sealed and one hears the continous traffic noise 24/7.


Apartment not ready and very noisy

When I arrived there was no concierge or check-in counter, only building security, as this is a large residential apartment complex with only a few rental units. The manager of the units comprising Dockside Apartments is offsite and no instructions on where to meet to check in were provided in advance. It took an hour for me to get access to the unit.The units are large, but the beds are not comfortable and the pillows are very hard. There is only a single sheet on the bed, together with a worn duvet (no slip cover, and cleanliness was questionable). The unit had a functioning refrigerator but no dishwasher or washing machine in the space provided. There is no air conditioning and traffic noise is loud with the windows open.The bathroom was sparse, with mixed colour towels that were rough to the touch. Only a single bar of soap was provided, so guests should be advised to bring their own shampoo, conditioner and any other amenities.In terms of restaurants in close proximity, there is a bar next door which did not look like somewhere I would want to frequent but a reasonable pizza place a 5 minute walk away. Dockside Apartments is only a 20 minute walk from the V&A Waterfront which has a large selection of restaurants.Getting a taxi from this location is difficult, and the easiest alternative is to take a 7-10 minute walk to one of the nearby hotels.In conclusion, you get what you pay for with Dockside Apartments. Anticipate having to check in offsite or go through considerable hassle on arrival, and come prepared with any amenities.

Dockside - Convenient and cheap but not optimal

While the apartment was as-described on the website, the check-in process was not described on Expedia and was quite complicated. As no instructions for arrival were included on Expedia or in the confirmation emails that were sent before arrival, we planned to head directly to the hotel from the airport. Fortunately, we decided to rent a car rather than take the airport shuttle to the city center, as when we called to ask about parking, we were informed that we had to retrieve the keys and complete the check-in process at another location approximately three miles from the hotel. The property manager claimed he had emailed instructions the day before, but they were never received. In any case, this information would have been important to know well in advance to make appropriate arrangements. After we managed to get directions over the phone to meet the property manager, the check-in process took over an hour.The apartment itself was in fine condition, though only two shabby towels and one set of well-worn (and somewhat stained) linens were provided for our stay. The apartment was furnished with minimal cookware and enough mismatched dishes for two people to have one meal. The location was good, squeezed between the CBD, De Waterkant and the V&A Waterfront. Unfortunately, our stay was soured on arrival. I would not recommend this accommodation in the future.

Dockside Apartments

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