Name: Star House Elite
Address: Opposit KM mall, next to Sultan Qaboos Mousque P.O 4, 217 Salalah, Oman, Salalah, Salalah, Salalah, 217, Oman
Rating: 3

Elevator/lift

Smoke-free property

Washing machine

Terrace

Express check-in

General

Non-smoking rooms

Room service

Hairdryer

Rooms

Laundry

Luggage storage

Services and amenities

Breakfast

Kitchen

Meals

Free Wi-Fi

Internet

Location

At the hotel

Salalah International Airport

Star House Elite

Salalah

child-bed

child-bed-fee

external-private-bathroom

private-bathroom

shared-bathroom

10-beds

11-beds

12-beds

13-beds

14-beds

15-beds

16-beds

17-beds

18-beds

19-beds

2-beds

20-beds

21-beds

22-beds

23-beds

24-beds

25-beds

26-beds

27-beds

28-beds

29-beds

3-beds

30-beds

31-beds

32-beds

33-beds

34-beds

35-beds

36-beds

37-beds

38-beds

39-beds

4-beds

40-beds

5-beds

6-beds

7-beds

8-beds

9-beds

king-bed

queen-bed

limited-time

lounge

treatment

no-window

bay-view

bosphorus-view

canal-view

city-view

courtyard-view

garden-view

golf-view

harbour-view

inland-view

lake-view

land-view

mountain-view

ocean-front

ocean-view

oceanside

panoramic-view

park-view

partial-ocean-view

partial-sea-view

partial-view

pool-view

river-view

sea-front

sea-view

street-view

sunrise-view

sunset-view

water-view

with-view

annex

basement

main-building

1-bedroom

2-bedrooms

3-bedrooms

4-bedrooms

5-bedrooms

6 bedrooms

not-guaranteed

wired-internet-access

smoking

sauna

duplex

safe

mini-bar

breakfast-for-1

breakfast-for-2

pets-allowed

wi-fi

park access

It was my last minute plan to explore Salalah last weekend, and I had limited hotels to choose. I was in pursuit for a budget hotel at the center of Salalah. This hotel suited by criteria. It was located just opposite to KM trading, near to Sultan Qaboos Mosque. The room had a foul smell. It seems like it was not used and cleaned for few weeks. The bathroom lacked cleanliness and we requested for change of room. The second allotted room was at 7th floor. The room interior was better, but the bathroom lacked toiletries. Room service was utter disaster and they couldn't even provide iron for pressing the clothes. There is no value for money.
My score 2.3/5.0

No value for money

Most of what was advertised did not apply!

Although advertised the staff did not speak English. We were fortunate that one of the other guests translated to arabic for us when we arrived. When I spoke to the supervisor he only replied in Arabic after me asking for him to speak English...then he asked me if I spoke French? We could understand if the place advertised that they only spoke arabic but we selected here as English was specifically written!

Parking did not look secure and it was round the back on sand and rocks. Damaged the car!

There was no kettle in the kitchen, which was dirty and unfinished, no cutlery, no cups, plates etc. There was no dishwasher, no towel initially supplied, no fans as advertised, no balcony, no 'clothes rack'.

The curtains were moldy, there was a disgusting rug on the floor, the beds were really hard, there was no sheets on the duvet on the beds it was just the inner fitting!

The bathroom had things sticking out the walls, there was no bath as advertised and the shower was next to the toilet with no curtain and no 'bidet' (not that we required one).

There was children running down the corridors till 4am! We had to ask their mothers to calm them down!

Fortunately we only stayed two nights and spent most of our holiday away from the hotel. A fellow guest had a 5 day booking and only stayed one night it was that bad.

Star House Elite

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