Hôtel Le Morgane

Our stay was really great – and I owe it almost entirely to the staff at this hotel. Weeks before we even got there their excellent customer service was shining through. We were going to celebrate our 25th anniversary while visiting and were trying to make a restaurant booking. I can’t even tell you how many emails went back and forth to make this happen (this time of year some restaurants were still not open). Upon arrival, the man who checked us in remembered that we had still not resolved it, and asked if he could make the booking for us. They told the restaurant that it was our anniversary which resulted in being recognized with music and sparklers after we ate. Another way that the staff went above and beyond was in regards to our laundry: we had just come from an 8 day cruise and desperately needed to do laundry. The first morning, we went to the laundromat around the corner and they were closed for renovations. When we came back to the hotel and told them our dilemma, they told us to leave the laundry with them and they would figure out a way to have it done for us. I’m not sure who did our laundry, but a few hours later, someone delivered it to our room washed and folded. When we were debating whether to go to the Aiguille du Midi, they watched the weather for us, and gave advice when to go up. Right there in their lobby there’s a machine where you can buy tickets! Daniela even helped me with this. When we returned, they were so excited that we’d had nice weather. Daniela and another young lady (Mathilde?) just always went above and beyond to be kind and help us with all our needs. Now on to the other aspects we liked about the hotel: it's perfectly situated in Chamonix. We had beautiful views of Mont Blanc. The windows block a ton of sound. Even if you need to open the window, we weren’t too disturbed by street noise. The hotel is within a block of many restaurants. In addition, the city center is just a 5 minute walk away. The train station is less than 10 minutes walking (where you can catch the train to Montenvers, too). The Flixbus stop was even closer than that. Aiguille du Midi was less than a 5 minute walk. We got a good deal on breakfast when we booked our room, and I’m so glad we did. It was wonderful. Tons of fresh bread and pastries, meats, cheeses, scrambled eggs, sausage, cereals, yogurts, juices, etc. And they will make you espresso drinks for free. They also offer omelets at a small cost. We took advantage of the free spa areas and had them to ourselves! The pool was pretty and we had it to ourselves. My husband loved the steam room. When we left, they gave us a gift of dark chocolate and it was DELICIOUS! A nice little parting gift. If we ever find ourselves in Chamonix, we would stay here again!