Name: Giant Serviced Apartments
Address: 118 Eglantine Avenue BT9 6EU Belfast,Eglantine Avenue, Belfast, Belfast, Belfast, BT9 6EU, United Kingdom
Rating: 8

Smoke-free property

Heating

All Spaces Non-Smoking (public and private)

General

Non-smoking rooms

Family room

Flat-screen TV

Rooms

Microwave oven

Kettle

Meals

Free Wi-Fi

Internet

Family/Kid Friendly

Kids

Pets Not Allowed

Pets

Location

At the apartment

Room amenities

Lord Kelvin Statue

Friar's Bush

Lagan Meadows

Crown Liquor Saloon

Monument to the Unknown Woman Worker

Ormeau Golf Club

Spires Mall and Conference Centre

Scottish Provident Institution

Belfast Christmas Market

Ormeau Park

George Best Belfast City Airport

Belfast International Airport

Giant Serviced Apartments

Belfast

May 4th arrived Belfast, NI booked 19night stay, first thing noticed garbage all over front of apartment area (see Photos), the apartment was very shabby needed a paint job,the furniture was old & uncomfortable double bed was 2 singles pushed together.  No storage space could not unpack our luggage, TV had all sorts of wires hanging from it WIFI did not work, called Giant Saturday/Sundays to see if we could change no one called back till Monday talked to Kelly told we could stay here asked to move more suitable apartment for OAP we are both 74, we offered to pay more and would pay for the 2 nights we stayed 118 Eglantine Ave, Kelly said nothing available so asked for a refund Less the 2 nights we stayed, Kelly said a refund would be no problem, its now July 13, 2019 no refund as of yet these guys should be wearing masts, their web site on travel websites not a true representation of the apartment on Eglantine Ave,Belfast NI don't stay here unless you see it in person .

Don't stay here

We are a family of 5 and recently stayed at the Eglantine Ave Giant Serviced Apartments. We found the apartment to be spotlessly clean, modern, spacious, great location and exceptional value. No problem recommending this property.

Perfect for families

The attractive online photos belie the awful experience we had at  Giant so called Serviced "Apartments" at  41 Eglantine Avenue  .The tone was set by a non-welcoming email with the door codes which warned us we would be charged for any damage .What type of establishment welcomes you by threatening you for something you have not done or were not intending to do ? Upon entry there was no physical welcome ..the Reception Desk was a "Ghost Ship " .Instead our noses were assailed by the caustic aroma of industrial grade bleach . Is it not possible to use a more fragrant floor cleaner ? We travelled along a linear corridor lit by blindingly white LEDs to the door of our Flat (these are not apartments but flats squeezed into  in a old terrace house ).After a high tech palm print entry system we entered a seemingly pitch black  dark hallway ..we fumbled to find a light switch ( Hi tech systems appeared not to reach the Hallway ; a motion sensor light is a step too far apparently )  .We found 2 switches  .One did nothing the other bizarrely lit another room .we fumbled further in darkness struggling to get our bearings . Natural light ??? The view from the salon was of/ through  perforated  metal shutter into a car park .The Bathroom had no natural light .The bedroom had a window looking directly into a high brick wall 2-3 ft away . The coffin like ambiance became  increasingly overwhelming and distasteful . Despite the stench of bleach in the corridor( suggesting cleanliness was importance )  we opened the oven to find ourselves  dry wretching from the stink of rancid burnt grease. All 3 oven trays had debris and grease from previously oven cooked  food and the pizza tray was literally swimming in grease .The crockery and glasses  were not clean and had to be washed before use .The sofa was very uncomfortable .Why have 2 hi tech smart TVs but not provide content ? The bed had a mattress with concrete like support .The heating system had a mind of its own at 10 pm were "baked" in the living area and at 3 am the bedroom was a furnace ..the coup du grace  was delivered at 0745 Hrs when we woke  to no electricity .I rang the "SERVICED " apartments number to be greeted with a recorded message telling me contact a maintenance contractor .Hello ?? What happened to the "SERVICED " part of the description .Pretty difficult to make breakfast or use an electric shower with no electricity .Eventually the electricity came back on .No apology or acknowledgement by GIANT .The Oven gloves were filthy fit only for the Bin. .The tone was further underlined by a Notice affixed to the back of the flat door .It informed us that if we made noise we would receive a Visit from a private security Firm . ( Not the Local Council who have the  statutory authority to deal with Noise Nuisance and have teams On call 24/7 to address Nuisances ) . The Private Security Firm would charge us .So rather than have an independent, objective and  publicly funded service provided by a local authority which is accountable for its actions ,  an unaccountable private  commercial firm will "charge you " .Is this  whats passes for Hospitality ? REALLY ? .  I have stayed in lots of Holiday Apartments and this was beyond doubt the Worst ! We will not be back .The Photos and the price may be attractive but the reality is unpleasant ,

AWFULLY dysfunctional

The apartment has a modern decorated look. The location is near the university area, about a 1.5 miles from the main city centre.  There were some food options around and also some small supermarkets if one wants to cook. The living area / kitchenette was spacious. No dishwashing tablets or cleaning products except for a kitchen roll. Some pans available but had to be cleaned before use. The bedrooms were smaller than expected, with little space to keep suitcases - we used ours from the living room. We were surprised to see a full dishwasher and some of the utensils  in the kitchen were quite dirty. The refrigerator was stinking. The bedrooms were clean and beds comfortable. All doors all have  codes, and instructions sent before hand, so no human interaction at all.  

Nice looking apartment, with dirty kitchen utensils

A few friends and I stayed over for a night on the recommendation of another friend and we were pleasantly surprised with the value and location. We were attending a boxing event down at the national stadium which was roughly a 10 minute walk away and then afterwards we went to a local bar/night club all within walking distance. The apartment itself (Top floor number 6) is very stylish, contemporary and very clean with what seemed to be two fresh/new sofa beds......one which I personally used. We all agreed that it is one of the best places we have stayed in Belfast to date and will certainly use these apartments again in future.

Top notch apartments!

The apartment is very good, it is a pity that small details greatly reduce the appreciation: impossible to close the bathroom door because it is rubbing on the floor, kitchen table too small and looking very fragile, grilled headlight bulb, building entrance door out of service... The +: washing machine, equipped kitchen, spacious rooms, bright apartment....

Well, but it could be very good.

Very comfortable apartment, easy to park in the immediate vicinity. Very quiet area despite being in a university area. Maybe there is a lack of some affordable supermarket in the area and some kitchen utensils. Perfect Wi-Fi.

Giant Serviced Apartments

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