Name: Albergo Royal
Address: Via di Prè 59, Genova, Genova, Genova, 16126, Italy
Rating: 2.8

Smoke-free property

No elevators

Reception desk

General

Luggage storage

Services and amenities

Free Wi-Fi

Internet

Pets Not Allowed

Pets

Temperature control for staff

Personal protection equipment for staff

Extra decontamination measures

Temperature control for guests

Personal protection equipment for guests

Additional measures against COVID-19

Health and Safety Measures

Location

At the hotel

Piazza Acquaverde

Galata Maritime Museum

Principe Station

Castello d'Albertis

The Bigo Lift

Aquarium of Genoa

National Ligurian Gallery at the Spinola Palace

Old Harbor

Grimaldi Palace

White Palace

Strada Nuova Museums

Rolls Palaces

Genoa City Hall

Palazzo Doria Tursi

Palazzo Rosso

Cattedrale di San Lorenzo

Port of Genova

Teatro Carlo Felice

Piazza Matteotti

Piazza de Ferrari

Palazzo della Prefettura

Piazza Colombo

Genoa Cristoforo Colombo Airport

Albergo Royal

Genova

We left shortly after check-in. We realized the surrounding area is not safe during the night. We spent the night at another hotel away from the port.

In my life first time find dirty room nothing facilities every things is dirty or broken

I want refund my money

Worst hotel. Toilet door is transparent in our room. Does the hotel management want us to show others how we sit in toilet? And what we do there..? I just wonder, they’ll fix CCTV in toilet next time 😏😏

Hotel for toilet show

When I got to my room after check-in there was no bathroom, I went back to the reception and said my reservation says "Private bathroom" (which it did), two of the guys discussed a minute and then said: "If you pay 10 EUR extra you get bathroom inside room."  I repeated that my booking says "Private bathroom", they discussed again and then gave me a different key...There was no heat in the room (temperature was about 15C, yes I opened the valve on the radiator, pipes where cold), this made me sleep good for most of the night but it was cold to get out of bed in the morning...Walls and door are paper thin and I did wake up twice during the night because some was shouting / calling in the corridor. Apart from that is was pretty quite, don't think there was to many other guests staying there...Hot water, I let the water running both in the sink and in the shower for ~10 minutes (including the shower I actually took), water temperature topped out at 20 C (warmer then the room...).I have stayed at over 40 hotels this year, over 35 booked via hotels.com and the majority in this price range; I would rate this bottom three... There are another hotel across the street, I stayed at that hotel to, similar name, similar price and they have very friendly and helpful staff.

Ice cold

The worst hotel I've ever seen!! Notorious, dirty and dangerous area! Unrecommended people lying in front of the stairs leading to the entrance. At night you can't sleep because there's constant screaming and messing! It's not true that there's air conditioning but instead there's a ventilator! Dirty room, few towels, no phon, laundered sheets, unsuitable pillows. Casino at night even inside the hotel. The room is not in compliance with safety rules (visual cables and the bathroom wall that moves if touched). Irresistible air to strong odors of food from both the outside and the inside that impregnate the room. Never put your foot in the room!

SCHIFOSUS is to say little

I'm sorry that I have to leave a bad review. The hotel is located in a very bad neighborhood. Also not easy to reach, specially if you have heavy suitcases definitly avoid this place. My last night at the hotel a woman and a man (2 Nigerians guests of the hotel ...apparently) had a terrible fight and there was blood everywhere and I had to call the police. The screams of the woman were terrible and no one intervened. I escaped right away in the morning and they did not even provide any discount.

Our booking at another hotel was canceled so we had to hurry to find something else available close to the cruise ship terminal.  We were lucky to find parking on the street at about 10pm.  We walked up some steps to an alley to find this hotel in the alley...a bit unsavory.  The 2 staff people were very nice and spoke English well.  The room was...shabby with a window on the alley, but I had earplugs and noise wasn't too much of a problem although the walls seemed to be thin.  The bedspread was stained; the sheets seemed clean but we were only given 1 towel for 2 people.  We were too tired to care...but the experience was complete when I took a shower and the sliding glass shower stall door fell off.  I would say the room overall was clean enough but you couldn't be sure when you saw the stains.

We didn't pay much but got even less

Last minute choice for the affordable price (but still too expensive for this hotel). It's on a notorious and noisy street all night.

Weight

Stay away, the hygiene doesn't even know what the dirty bathroom and the other two roads are like!

Save who can

Start with the positives. Although they didnt speak much english the hotel staff were very helpful, an example being lending us a phone charger to use during our stay. The wifi was excellent, even in our room on the 2nd floor. The facilities were exactly what we paid for, grubby and aged but did the job. There was no daily maid service but we were kindly supplied with fresh towels etc when we asked. The location was our biggest issue, getting to and from things and travelling via public transport wasnt a problem. It was the back street ally with people lingering and staring as we walked which we found to be rather intimidating. Overall though the hotel is a cheap and somewhat cheerful stay.

Albergo Royal

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Location

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