Name: Palace Inn & Suites - Newport News/Jefferson Ave
Address: 10608 Jefferson Ave, Newport News, Newport News, Newport News, 23601, United States of America
Rating: 0

24-hour reception

Smoke-free property

Garden

Express check-out

No elevators

General

Free Wi-Fi

Internet

Barbecue grill(s)

Barbeque

Recreation

Free parking

Parking

Pets Not Allowed

Pets

Location

At the mini-hotel

Newport News/Williamsburg International Airport

Norfolk International Airport

Palace Inn & Suites - Newport News/Jefferson Ave

The room was very tidy. Everything was in order restaurants and shopping are also in the immediate area. It really was better than expected

It is to inform that we are going out for dinner tonight,

The property was fine. I just didn’t like the fact people were just standing around like it was an apartment complex. I asked were there apartments close because of the people hanging out on the stairway and parking lot.

Needed a quick place to stay rooms look amazing from pics but pretty deceiving when u get un them kinda tore up and in the ghetto

They canceled my room even after I talked to them about showing up late... they gave me a smaller room and it it smelled terrible. Toilet handle was broken and so was the bathroom door

Newport News

child-bed

child-bed-fee

external-private-bathroom

private-bathroom

shared-bathroom

10-beds

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40-beds

5-beds

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7-beds

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9-beds

king-bed

queen-bed

limited-time

lounge

treatment

no-window

bay-view

bosphorus-view

canal-view

city-view

courtyard-view

garden-view

golf-view

harbour-view

inland-view

lake-view

land-view

mountain-view

ocean-front

ocean-view

oceanside

panoramic-view

park-view

partial-ocean-view

partial-sea-view

partial-view

pool-view

river-view

sea-front

sea-view

street-view

sunrise-view

sunset-view

water-view

with-view

annex

basement

main-building

1-bedroom

2-bedrooms

3-bedrooms

4-bedrooms

5-bedrooms

6 bedrooms

not-guaranteed

wired-internet-access

smoking

sauna

duplex

safe

mini-bar

breakfast-for-1

breakfast-for-2

pets-allowed

wi-fi

park access

Nice hideaway in Hampton VA

Not horrible

The conditions of the room was terrible. It was not clean. It was stuff left from the last person who stayed in the room. The sheets were not clean. They had stains on them. My daughter had to shower in shoes because the bathroom was so filthy. After complaining to the front desk she responded with “what’s the problem? What do you want me to do?” They refused to move us to a cleaner room so the very next morning we checked out. The customer service is terrible. The last yells and refuses to help with any issues. There was a couple outside our door who got in a fight and i was scared because i don’t know this area and didn’t know if it would turn more violent and i have my 2 kids in the room. The overall experience was terrible. I would never recommend this space and i will never stay here again.

TERRIBLE

Never got to see the inside of room because the one I booked 3 months prior wasn’t even available. Drove 6 hours to be told at 4 they were cleaning it. Check in is 2. Finally at 6 I realized they didn’t even have a room and no one told me. The area is awful and this was extremely disappointing. Guess there is a first for everything.

Never again

DON'T STAY HERE. The pictures are NOT accurate.  This is the most misleading listing we have ever stayed in.  The floors were slimy, as if they hadn't cleaned the mop water in weeks.  Not exaggerating your shoes would slide while standing.  We booked a king bed and got two full size that my feet hung off of. The furniture is covered in stains, the fridge doesn't work, half the bulbs were out, the floor was tearing up in places, the wall had been damaged several times and fixed and painted over with a totally different color paint, the list goes on and on.  There were locals which looked to be living here permanently and ppl coming in and out non stop and watching us to see what room we were going to and when we left.  We took our luggage with us everywhere because we didn't feel safe leaving it.  Even the man working there seemed to be more buddies with the locals and no management was anywhere so we were uncomfortable complaining even.  This property shouldn't even be a hotels.com partner.

Worst hotel we ever stayed in.

The smell was horrible , everything was old , sticky floor, hole in the wall and also a lot of sparkle spots

Palace Inn & Suites - Newport News/Jefferson Ave

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