Name: Celestial Apartment
Address: Syokimau, Nairobi, Nairobi, Nairobi, Kenya
Rating: 0

Smoking areas

Smoke-free property

General

Laundry

Dry-cleaning

Services and amenities

Breakfast

Restaurant

Meals

Free Wi-Fi

Internet

Airport transportation

Transfer

Multi-language staff

Languages Spoken

Free parking

Parking

Fitness facilities

Sports

Pets Not Allowed

Pets

Location

At the apartment

Jomo Kenyatta International Airport

Wilson Airport

Celestial Apartment

Nairobi

child-bed

child-bed-fee

external-private-bathroom

private-bathroom

shared-bathroom

10-beds

11-beds

12-beds

13-beds

14-beds

15-beds

16-beds

17-beds

18-beds

19-beds

2-beds

20-beds

21-beds

22-beds

23-beds

24-beds

25-beds

26-beds

27-beds

28-beds

29-beds

3-beds

30-beds

31-beds

32-beds

33-beds

34-beds

35-beds

36-beds

37-beds

38-beds

39-beds

4-beds

40-beds

5-beds

6-beds

7-beds

8-beds

9-beds

king-bed

queen-bed

limited-time

lounge

treatment

no-window

bay-view

bosphorus-view

canal-view

city-view

courtyard-view

garden-view

golf-view

harbour-view

inland-view

lake-view

land-view

mountain-view

ocean-front

ocean-view

oceanside

panoramic-view

park-view

partial-ocean-view

partial-sea-view

partial-view

pool-view

river-view

sea-front

sea-view

street-view

sunrise-view

sunset-view

water-view

with-view

annex

basement

main-building

1-bedroom

2-bedrooms

3-bedrooms

4-bedrooms

5-bedrooms

6 bedrooms

not-guaranteed

wired-internet-access

smoking

sauna

duplex

safe

mini-bar

breakfast-for-1

breakfast-for-2

pets-allowed

wi-fi

park access

We booked this place and made payment online in advance. The day we arrived there, we tried contacting the owner. But the owner of this property already ceased this business so that we couldn't stay this accommodation. Also we lost our booking fee. we had trouble to find another accommodation. We need refund. We heard that so many travellers had same situation. This must be deleted from accommodation website. And need to refund fees.

Need to be deleted from accommodation list.

Incredible that hotels.com even accepts a place like this on their website! It says 3,5 star hotel, but is neither a hotel nor in the vicinity of even 2 stars. It is a bedroom in a private house, on the sunny side in the evening which makes it intolerably hot at night, and without aircon or even a fan. We were able to get the host to get us a sort of fan, but it was really a small portable heater kind of thing (used without the heater element) with a very inefficient fan. There was no breakfast and the kitchen looked terrible, full of unwashed dishes and remains of dinner from what looked like several days. I asked if I could put our water bottles in the refrigerator which was OK, but of no use since they pulled out the plug as soon as we left the kitchen. Nothing in the bathroom worked, no light, cold water in the shower, WC did not flush properly and the tap on the sink constantly leaked and made big pools on the floor which made it extremely slippery and dangerous. The restaurant mentioned is in the mall 1200 metres away. Our first reaction was to claim a full refund and get out of there at once, but as it was during the Easter there was nothing relevant to find. A total disaster with a ridiculous name which has significantly reduced my confidence in the services of hotels.com.

Disaster

The property does not exist. It is not located where it is said to be and no one had ever heard about it. Can Orbitz look into this property? The number I called said they know nothing about any of this and when I called again they blocked me.

This was staying in someone’s house. The swimming pool was approximately £3.00 a day. So when it said home stay I thought that was just the name. I was literally renting a room

Celestial Apartment

Popular amenities

Location

Available rooms

Location

Description of the apartment

Services and amenities

Popular

General

Services and amenities

Meals

Internet

Transfer

Languages Spoken

Parking

Sports

Pets

Conditions of accommodation

Conditions of accommodation

Payment

Payment

For corporate clients