Mercure Hotel & Residenz Checkpoint Charlie

My favorite hotel in Berlin. I used to live in the city so I come back to visit quite often. Therefore I’ve been to lots of different hotels these past few years but since I discovered that Mercure I only go there. The room are spacious and most of them have balconies. It’s ideally located (2 subway lines super close) But the best feature of this hotel is the staff. They’re all very welcoming and super friendly. They always do their very best for me to be as comfortable as possible. I would like to especially thank the front office manager who has shown such a great sense of service every single time I stayed there (so 10 times at the very least) !