Guangzhou Marriott Hotel Tianhe

Generally, it’s a well-maintained old hotel which still needs refurbishments pretty soon. Nevertheless, its location and services rendered have surpassed my expectations. Hotel is close to malls with many popular eateries and the nearest mall is just steps away from the main entrance! Check-in was smooth and Ann, who assisted me was friendly and helpful. Being an Elite platinum member, she offered us breakfast promotion for additional pax at an irresistible price. While waiting for the room to be ready, she offered us to have afternoon tea at the club lounge. Vinz, who welcomed us at the club lounge was very professional and amiable too. She volunteered to monitor the room status for us and passed us the room cards when ready. She chatted with us and made us feel welcomed. Knowing that we are taking a late night flight on day of departure, she offered us to rest in lounge after checking out. This exemplary service is very much appreciated! Would also like to give another shout out to Nia Qin. Not only she could curate cocktails to your likings, she was also very helpful. On the day of departure, she helped my friend to arrange a didi as we needed additional car and send us off personally to the pick up area. It is apparent that the hotel staff are well-trained and perform their job with utmost pride. Kudos to the management and staff! Hope that the hotel is scheduled for refurbishment soon…