Name: Zen Hostel by Pura Vida
Address: Bulevardul Eroilor 47 400129 Cluj-Napoca,Bulevardul Eroilor, Cluj-Napoca, Cluj-Napoca, Cluj-Napoca, 400129, Romania
Rating: 9

Smoking areas

Smoke-free property

Heating

Terrace

Dryer

No elevators

General

Non-smoking rooms

Room service

Family room

Hairdryer

Shower

Linens

Toiletries

Rooms

Iron and board

Laundry

Safe-deposit box

Dry-cleaning

Luggage storage

Services and amenities

Coffee/tea for guests

Common kitchen

Microwave oven

Coffeemaker

Kettle

Meals

Free Wi-Fi

Internet

Airport transportation

Transfer

English

Languages Spoken

Bike rental

Hiking

Recreation

No parking

Parking

Family/Kid Friendly

Kids' TV Networks

Kids

Pets allowed

Pets

Location

At the hostel

Room amenities

Avram Iancu Cluj International Airport

Zen Hostel by Pura Vida

Cluj-Napoca

Very good reception and good price ratio. The room was simple but functional. Very attentive and friendly staff (especially Janos👍 who gave me information about the city). Hotel very well located.

A pleasant stay

Easily the worst hostel I've stayed at. The owner and the check in staff are absolutely horrendous human beings. They are actively abusive towards their guests who are spending good money to be there. The rooms are dirty. The toilets don't flush. There are bed bugs. The list goes on. Do your research and find a better place to stay. Even sleeping on the streets would be better than a night in this hellhole.

Worst. Hostel. EVER.

I’ve been already traveling for a whole year and stayed in a lot of hostels but this is BY FAR the dirtiest one with the most rude staff. The check in was almost impossible cause there was no one in the reception, the rooms are not safe at all, not only for the other guests (there are some people who seems to be living there) but also cause you don’t even have a lock or key from the street to your bed, so anyone could enter. There was a cat sleeping on the beds with the guests… i personally liked that but for some people could be annoying. It’s smelly, noisy, dirty, unsafe… just go to the next one and ignore that this place exists, it doesn’t worth it.

TERRIBLE. Go on your own risk.

I liked it · What I liked most was the location, in the very center of Cluj and very convenient to go anywhere. The staff were very friendly, even guarding our suitcase all morning. The facilities seemed to me to be little abandoned and with a horrible smell of humanity. The room was large but it looked dirty and dirty, plus the mattress was too fine and uncomfortable. Only one towel was left and the bathroom had no gel or anything, plus it gave us a little grimace to enter. I went into the room and we left the window open but it was hard for us to sleep because there was a jaleo in the hostel bar. If you wanted to go to Cluj, you would definitely look for another option.

I just liked the location.

I didn't actually stay there. Rather, I saw it and left. 
My first clue should have been that when I called and asked for the 4-bed female dorm the desk guy said they don't have one and wondered why people ask for that. (It's on the website.) I thought he recommended the 8-bed dorm because I wanted an ensuite so he saved me a bottom bunk, I thought.
 I arrived at 11pm and entering the courtyard nearly fell into a huge deep hole. My first views, of the outside ground floor looked nothing like the photo shown here. Even in the dark I knew I wouldn't want to sit on the funky fabric furniture there.The office was still open so I came in to check in. The nice girl at the desk (I'd spoken with her earlier) was checking someone else in, so, I wandered into dorm #8, my assigned room. (I've never done that before but I was questioning wanting to stay here.)

At 11pm the lights were out but in the low light of this musty-or-wosrse-smelling room I could see the long wall of bunks, each occupied, another short wall of occupied bunks (maybe one empty top bunk), a creepy looking cement-block maybe-toilet, then a little tunnel, then a little square room lined with occupied bunks. I've stayed in hostel dorms for several years worth of nights, but I've never felt so depressed or creeped out in one. I got the feeling no one in there was there was a backpacker/traveler/tourist. I don't think there was a single woman in this "mixed dorm." I couldn't wait to get out of there. (Besides, there was no bottom bunk being held for me.)
Perhaps the rooms upstairs were nicer? I can't say from first-hand experience. I told the woman at reception and the manager that I have never been so disappointed at a hostel; that what I see is nothing like the photos. The photos were indeed quite old, they admitted.  I hate posting a bad review but I feel it's necessary to warn people. Plus, I have learned that others have also opted to not check in there. I have never left a hostel before.

1st time I didn't stay at a hostel

this is a great hostel, full of atmosphere, warmth and right in the centre of cluj.  can't fault it really. there's a common area where you can cook and the beds are comfortable too.  i was given a free towel and they put the heating on in the evening as it got pretty cold. girls on the desk are lovely too.  so yeah...fantastic place!

terrifically excellent

Very central, good thing that they provide bed linen (not all hostels do), I liked the common rooms upstairs and downstairs. Internet was ok.

It was actually my fault that I forgot the PIN, but I advise travellers to pay attention when you checkin, and keep the pin handy and not stick together with your documents, like I did. Or you will be locked out, unless a friendly person is awake and opens the door for you

Very central

This was the first hostel we ever stayed at and the experience was alright. The only problem for us was the noise from the common lounge upstairs and the shower being a bit.. janky. The cleaning man was awesome, the staff seemed a bit stiff and condescending with us, but we brushed it off on them being tired. All in all, a good stay, but only for hip, party-all-night type of people. 

Nice place

Located in the center of the city this place has very cool design and wall paintings. Is also clean and has a welcoming air. Kind, friendly staff and correct pricing. It has also double rooms available. They are not so big, but provide comfort and every corner is clean. I would gladly return. 

Very nice place to stay in Cluj

The Zen Hostel has a simple but clean room. The price ratio is very good. The location is in the center, close to the statue of the wolf but especially close to Piata Unirii. The bars and restaurants are very close. Taxis to get around can be taken from both Piata Unirii and Piata Avram Iancu

Zen Hostel by Pura Vida

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