Name: Hotel Casa Petra
Address: Flavio A Paniagua 20A 29220 San Cristobal De Las C,Flavio A Paniagua, San Cristobal de las Casas, San Cristobal de las Casas, San Cristobal de las Casas, 29220, Mexico
Rating: 8

24-hour reception

Smoke-free property

Ticket assistance

All Spaces Non-Smoking (public and private)

General

Non-smoking rooms

Flat-screen TV

Shower/Bathtub

Shower

Wardrobe/Closet

Linens

Toiletries

Rooms

Accessibility features

Accessibility

Concierge services

Luggage storage

Services and amenities

Free Wi-Fi

Internet

Tour assistance

Tourist services

No parking

Parking

Beach/pool towels

Pool and beach

Kids' TV Networks

Kids

Pets Not Allowed

Pets

Location

At the hotel

Room amenities

San Cristobal De Las Casas Airport

Angel Albino Corzo International Airport

Hotel Casa Petra

San Cristobal de las Casas

This place is a total pit.  Do not stay here.   It has concrete floors, is sparsely and poorly furnished, has  rusted fans, disgusting bathrooms, hot water that does not work, toilets that don’t work, is next to a Mexican restaurant that plays loud music until into the late evening and a teeny weeny pool.  There was no soap or shampoo in the bathrooms no bottled water provided.  The sinks were rusted.  I strongly recommend against staying here.  It is really quite unpleasant.

Awful

I stayed at the Hotel Casa Petra for two nights in January 2018.  The hotel offers excellent value for money: I paid the equivalent of 19 pounds sterling per night for my room.  Breakfast is not available at this hotel, although water and hot drinks are available free of charge in main public area.

There were many positives.  I was allocated a decent-sized room on the ground floor with a window looking on to the main public area; the double bed was comfortable and there was plenty of space for storing items and hanging clothes; wi-fi connectivity was very good; there was a nice en suite bathroom with plenty of hot water at all times; the location was great, being close to the main square and to many good cafes, bars and restaurants; I found the staff pleasant and helpful

The main negative aspect, however, was the total lack of heating inside the hotel.  With overnight temperatures falling to 2 degrees above freezing, this was a major issue for me.  Two blankets were provided, however, which means that I wasn't cold in bed.  Additionally, the metal door of room gave rather it a rather institutional feel and there were patches of mould on the ceiling and walls; the furniture was also very tatty.  I would also have preferred a room with a window looking on to the street.  For privacy, I had to keep my curtains closed at all times.

Had there been heating inside my room (even a small electric heater to take the chill of it), I would without question have awarded a higher rating.  Apart from that, the positives heavily outweigh the negatives.  I would strong recommend to fellow travellers planning to visit San Cristobal in January that they check that the hotel they're planning to stay at provides heating in the rooms.  It is worth bearing in mind that the town is situated an an altitude of 2,200 metres above sea level.  Even during the day, when it was quite sunny, temperatures struggled to reach the mid-teens.

By the way, there is a superb Italian restaurant (Trattoria Catanzaro) on the street parallel to the Casa Pedra, Calle Profesora Maria Adelina Flores.  It richly deserves its top rating on TA in my view.

A warm welcome - but a cold stay!

The hotel is small but super cozy, always clean, and Alejandra, who serves at the reception and who is clean, is also super friendly and helpful, always having time to chat and help, as well as having our room in perfect condition.

Thank you very much, Alejandra.

Very cozy and clean hotel. Great choice for a short stay. Very kind and available staff. Rooms with air conditioning and TV. Great central location. No car is needed to get to the city center.

Warm and Clean

We stayed at this hotel, it's clean, but it's quite noisy and has no area to be comfortable in.The room where we stayed has no ventilation and neither is the bathroom.We were disappointed due to previous comments and the reality upon arrival.In particular the quality-price relationship.

They hear all the noises of the other rooms.

The attention was very good and the rooms were spacious.The hotel is conveniently located, just two blocks from the main streets of San Cristóbal.The quality-price ratio makes it worth it.

All very well.

Beautiful place, decoration is beautiful with a very classic touch of Chiapas, excellent location and attention is first class, of course we are back, very good option to enjoy San Cristóbal!!

Very recommended!!

If you return, a very clean and beautiful hotel, excellent personal care, and the very kindly Mrs. Petra will help you in everything and this is just two blocks from the most famous promenade in Guadalupe.

Very clean, excellent care!!

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Viajo mucho y nunca he encontrado un hotel con personal tan amable como El Hotel Casa Petra.  Y la dueña es especialmente amable!  El hotel es muy cómodo con buenas camas y cobijas y almohadas.  Todo es muy limpio.  También el ubicación es muy cerca al plaza y restaurantes.  El hotel es sencillo con muy buen precio.  Recomiendo este hotel muy muchísimo.  

I travel a lot and have never encountered a hotel with staff as nice as the Hotel Casa Petra.  And the owner is especially nice!  The hotel is very comfortable with good beds and covers and pillows.  Everything is very clean.  Also, the location is very close to the plaza and restaurants.  The hotel is simple and offers very good prices.  I very much recommend this hotel.

Hotel Casa Petra

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