from $ 527
Excellent
1550 reviewsLike in my previous stays, the excellent service at this hotel begins even before you arrive. I received a thoughtful email from Daniela, the Concierge, welcoming me as an IHG loyalty member and offering assistance with any requests before and during my visit. She also made sure I was well-informed about all the hotel’s amenities. Upon arrival, the bellmen were friendly and eager to help with my luggage. At the front desk, the team gave me a warm welcome and made check-in smooth. I had mistakenly booked the wrong room, but Estefanía, the Guest Experience Supervisor, stepped in right away with a genuine smile and offered an even better solution than I had planned. That extra level of care truly made a difference. Throughout my stay, both Estefanía and Daniela checked in with me personally to ensure everything was perfect. Daniela helped me secure a day pass when I took a boat to the island, while Estefanía arranged a much-needed massage that exceeded expectations. Dining at the restaurant was another highlight—each day, the staff was attentive and outstanding in their service. Even housekeeping added a personal touch, leaving me a kind note wishing me a wonderful stay. You have to visit the Privilegio spa on site to schedule your spa day. I walked by on my way to work out one day and the receptionist stopped me and encouraged me to get serviced at the spa. Trust me it was a great choice. All in all, this is, in my opinion, the best hotel in Cartagena. The genuine hospitality, attention to detail, and supportive team made my experience truly exceptional.
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Bocagrande Carrera 1 No. 5-01, Cartagena
Location
Your vacation should be comfortable! Hotel «InterContinental Cartagena De Indias by IHG» is located in Cartagena. This hotel is located in 5 km from the city center. You can take a walk and explore the neighbourhood area of the hotel. Places nearby: Castillo Grande Beach and Bocagrande Beach.
At the hotel
Spend an evening in a nice atmosphere of the bar. Taste the local cuisine and have a rest in the restaurant. Have a cup of coffee in the cafe and, who knows, maybe it’s going to be the best one in the city. Free Wi-Fi is available on the territory. Ask for more information when checking in.
If you travel by car, there’s a parking zone. The beauty and wellness services: a massage room, a sauna, a spa center and a doctor. Sports fans are going to love a fitness center and a gym. You won’t be bored as at the hotel you will find a barbeque area.
Tourists who can’t live without swimming will appreciate a pool and an outdoor pool. For participants of business meetings, there is a conference hall. Want to have an excursion? Consult the tour assistance desk of the hotel. If you want to make your journey even more comfortable, you can order a transfer.
Accessible for guests with disabilities: the elevator helps them to go to the highest floors. Additional services that the hotel offers to its guests: a laundry, dry cleaning, an ATM, private check-in and check-out, ironing, press, a safe-deposit box and a concierge. The staff of the hotel speaks English and Spanish.
Room amenities
Guests will find the following in the room: a shower, a TV and a mini-bar. Please note that the listed services may not be available in all the rooms.
The hotel's awards
2023
The 17th World Luxury Hotel Awards
2024
The 18th World Luxury Hotel Awards
Facts about the hotel
Year of construction
Type of electrical socket
Type A
V / 60 Hz
Type A
(grounded)
V / 60 Hz
Number of rooms and floors
charged separately
charged separately
charged separately
charged separately
charged separately
charged separately
charged separately
Check-in |
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After 15:00 |
Check-out |
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Until 12:00 |
Check-in |
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After 15:00 |
Check-out |
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Until 12:00 |
All Colombian citizens, regardless of the length of their stay, and all foreigners who stay in the country for at least 60 consecutive days, are required to pay a national sales tax (19%) on their accommodation during their stay. Foreign citizens with a tourist visa are exempt from paying this tax. If the person subject to tax and another person exempt from tax share the same room, the rate may be applied to the entire room. Colombian citizens must pay a 19% tax on arrival. |
Some rates can be paid by bank card when booking online. You can pay for your booking by using a promo code if you have one. |
If you'd like to pay for the order by wire transfer as a legal entity, please send an e-mail to [email protected]
Excellent
Based on 1550 reviews from guests around the world.
111 reviews are available in your language
Cleanliness
9
Hygiene products
Location
8,8
Meals
8,5
Value for money
8,7
Room
8,5
Service
8,7
Wi-Fi quality
8,3
Secure payments
Secure data protection from leading payment systems.
Registered service mark in the European Union