from £ 145
Very good
173 reviewsMy husband and I stayed for 7 days, and there are many amazing things to share. Firstly, the location is superb. Secondly, the resort, though in need of renovations within the next 5 years, is still in great condition, clean, with amazing beds, and the rooms are as described and well-stocked! The front desk was exceptional. I can't say enough great things about the front desk customer service, and the late-night check-in was a breeze. Everything was explained to us perfectly. Honestly, the only feedback I have is that the employees at the Recreation Center and the Community Center need training in customer service. We felt like we were intruders rather than guests; we felt judged, questioned, and unwelcome. There were a few friendly faces, but overall, it was a terrible experience every time we went to the swimming pool, workout facilities, putt-putt golf, or arcade room. The facility, though also in need of renovation, was overall well-maintained and clean. It was purely the customer service at the Rec and Community Center that was lacking. I recommend organizing required customer service training for all employees. I even overheard employees gossiping and complaining about their colleagues, which was highly unprofessional. The employees also appeared to be very unhappy, so it could be an issue with the management of the Rec Center. The resort gets 5 stars, while the Recreation Center and Community Center get 1 star for customer service!
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70 Sapphire Valley Rd, Sapphire
Location
Plans for the journey: have a rest and enjoy! Resort «Club Wyndham Resort at Fairfield Sapphire Valley» is located in Sapphire. This resort is located in 5 km from the city center.
At the resort
It’s time to have a nice meal! Stop by the restaurant. Have a cup of coffee in the cafe and, who knows, maybe it’s going to be the best one in the city. Free Wi-Fi on the territory will help you to stay on-line. Specially for tourists who travel by car, there’s a free parking zone.
The following services are also available for the guests: a massage room and a sauna. Sports fans will be able to enjoy a fitness center. There are playrooms for children at the resort. They will be having so much fun that you might have to spend the evening with adults. At the guests’ disposal, there’s also a safe-deposit box.
Facts about the hotel
Type of electrical socket
Type A
120 V / 60 Hz
Type A
(grounded)
120 V / 60 Hz
Number of rooms and floors
charged separately
Check-in |
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After 16:00 |
Check-out |
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Until 10:00 |
Check-in |
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After 16:00 |
Check-out |
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Until 10:00 |
Special check-in instructions Know Before You Go
Fees Mandatory Fees and Taxes You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
We have included all charges provided to us by the property. |
Some rates can be paid by bank card when booking online. You can pay for your booking by using a promo code if you have one. |
If you'd like to pay for the order by wire transfer as a legal entity, please send an e-mail to [email protected]
Very good
Based on 173 reviews from guests around the world.
25 reviews are available in your language
Cleanliness
8
Hygiene products
Location
8
Meals
Value for money
8
Room
8
Service
8
Wi-Fi quality
Registered service mark in the European Union