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Turnpike Inn

We have just visited with family to discuss a sensitive matter. I asked for a more private table. They couldn’t do enough for us! I am bob smacked that there is a pub around that offers such great service! To top it we ate while we were there and the food was amazing... especially for such a reasonable price! What a beautiful rustic pub with amazing customer service! Top marks! Hope to re visit to enjoy it more next time 😃

I try to eat here once a month as I love the place. A rustic pub, nicely decorated. Even the choice in music is spot on. It isn’t the cheapest place to eat but the food is excellent & always well presented. I have actually visited here 3 times within the last month because I like the place that much. There were about 4 or 5 tables worth of diners. Food started coming out from the kitchen & it wasn’t what had been ordered. Staff quickly realised there had been a mix up. They stopped everything. Reset the kitchen & about 15-20mins later food started coming out. It was still delicious & both staff worked their backsides off to make sure everyone was not only served with what they had ordered. But also happy with their experience. I’m not sure what had gone wrong. But the effort & precision that the staff showed to rectify the problem was exemplary. I had to leave before I had time to eat my desert. They prepared it & wrapped it with amazing care. The gentleman was even careful enough to ask if I would be rewarding it. Because this could overcook it. Ok so you dropped the ball. It happens, the speed at which you picked it up again & the care you took to make sure everyone was happy is a credit to you. I will be still be visiting frequently. The belly pork tastes amazing & so did the pudding when I ate it at home 2 hours later. Incredibly it was still warm. I got a discount on my food also which was nice. They honestly couldn’t do enough to make it right. A trait that needs to be adopted in so many pubs

Sowerby Bridge

child-bed

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limited-time

lounge

treatment

no-window

bay-view

bosphorus-view

canal-view

city-view

courtyard-view

garden-view

golf-view

harbour-view

inland-view

lake-view

land-view

mountain-view

ocean-front

ocean-view

oceanside

panoramic-view

park-view

partial-ocean-view

partial-sea-view

partial-view

pool-view

river-view

sea-front

sea-view

street-view

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water-view

with-view

annex

basement

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not-guaranteed

wired-internet-access

smoking

sauna

duplex

safe

mini-bar

breakfast-for-1

breakfast-for-2

pets-allowed

wi-fi

park access

Amazing customer service 

Lovely Pub. Great Staff

Friendly staff who responded quickly to requests. Sunday roast was reasonable. One of us had the burger, which was too thick, slightly pink and had a poor texture - they developed food poisoning 10 hrs later and this was the only meal they had at was not the same as the rest of our party during that day - suspicious. The dessert was advertised and ordered as apple crumble - a mixed fruit crumble was served. It was quite nice, so we did not send it back. I suspect that we will not return.

Like the Curate's egg - good in parts

Came with family, already had looked at the menu as I'm vegetarian to make sure there was an option. The menu online looked loads better then the one we were presented with.
I asked if there was any vegetarian options for the starter to be told that the prawn cocktail or the tomato soup. The man was very insistent that prawns were vegetarian and patronisingly told me 'they're vegetarian just not vegan'. He even told me he ran a vegetarian business so I'm quite worried he has this view! To be clear, vegetarians dont eat any meat (including fish), vegans don't eat any animal products at all (including dairy, eggs, honey etc). I really hope that he is not selling fish containing products to his vegetarian customers in his other business. 

The food was poor, far too big portions and the gnocchi was so salty.

Unfortunately won't be back.

Lovely setting but poor food

Called in for a break from a long drive. Ordered cheese and chutney sandwich my friend had the ham. Menu said crusty ciabatta, plate said stale ciabatta. Served with a few old lettuce leaves. Would defiantly keep on driving in future. One to avoid.

Turnpike Inn

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