Elevator/lift

Terrace

General

Non-smoking rooms

Rooms

Laundry

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Restaurant

Meals

Free Wi-Fi

Internet access

Internet

Parking

Spa tub

Pool and beach

Sauna

Beauty and wellness

Location

At the hotel

Elbrus National Park

Lake Donguz-Orunkol

Terskol Peak Observatory

Terskol Waterfall

Chegem waterfalls

Kanjol Plateau

Tyzyl Gorge

Hotel Tetnuldi

Mestia

We were unfortunate enough to have THREE nights at this hotel which is the worst hotel I have ever stayed in.
The only good thing was the view from the room if you happen to have one of the two on the top floor overlooking the village. Most overlook a noisy building site.
Firstly the room, there were lots of windows but sadly no curtains so difficult to get to sleep. The bathroom toilet leaked, the sink wasn’t attached to the wall. The room was never made up/cleaned
No bedside lights,
One thin sheet with holes covering the hard mattress , one lumpy pillow.
Secondly the ‘restaurant’, horrible, horrible, horrible ! 
Tables so close together you can’t sit down, self service with long queue so that when you finally get to the food it’s all gone, the little we had was disgusting and included a bowl of rotten fruit, so we had to eat out every meal after our first half board experience. 
Lastly the staff. If was very difficult to find any at all and when you finally did, they were rude, uninterested and useless. There was no sign of any manager , we asked to see them but it appears there is none. Once we found the staff playing backgammon with their mates and another time playing ping pong again with their mates in the clients lounge instead of serving the customers with the music turned up so loud we couldn’t get to sleep. 
To top it off we were told we had to move room as the prime minister if Georgia was coming and that was his allocated room
Even though we’d booked 18 months ago. Having moved room, two Australians then moved into the room so we were simply lied to.

Do not stay here !

The hotel has nice views and large, spacious rooms. However, it would need more care. Some parts were either never finished, or have started falling apart right after they were. The common areas are not very clean, neither are plates and cutlery. Food is ok. There is a halted construction site right in front of the hotel, spoiling the otherwise beautiful view of Mt Tetnuldi. It happens that investors run out of money, but at least the building debris can be cleared away. In sum, with better management this would be a great place, but apparently the busloads keep coming without that.

OK Hotel, but more attention needed

First visit to this hotel I already had a feeling something is wrong. We decided to have lunch on their terrace for the view. Was hugely disappointed
First of all, the food came only 57 minutes after we placed the order. They brought water and compot in 10 minutes, but we had to wait for a long time to get the food.
When we started to complain we were met with indifference and ignorance. Frustrated we were about to leave when the salad came. We decided to stay since the food started to arrive, only to discover their food is not edible, the salads are either tasteless or too salty, the meat is chewy and bad. Finally the bill arrived that included 10% service charge for a guy who only showed up once, except bringing the food. Totally disappointed and will never come back to this place.

You can smell the place is bad

Although renovations in part of the hotel were not completely finished, our stay was terrific. The restaurant was excellent, the food was very enjoyable, the breakfast was fantastic. Service was excellent and the staff was very polite and prompt. The view from our room was superb.

Nice hotel

Great reception.  Easy group checkin.  Food was plentiful and well prepared.  Staff responded to our needs.  Delightful and restful two nights.  Newly renovated.  Good water pressure and free wi-fi.  Owners look after property.

Hotel Tetnuldi

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