24-hour reception

Garden

Terrace

No elevators

General

Accessibility features

Wheelchair Accessible

Accessibility

Breakfast

Restaurant

Snack bar

Breakfast/lunch to go

Meals

Free Wi-Fi

Internet

Barbecue grill(s)

Picnic area

Barbeque

Recreation

Free parking

Parking

Meeting and presentation facilities

Conference Hall

Business

Pets Not Allowed

Pets

Temperature control for staff

Personal protection equipment for staff

Extra decontamination measures

Personal protection equipment for guests

Individually packaged food

Additional measures against COVID-19

Health and Safety Measures

Location

At the resort

Shangrila Resort Hotel Murree

Murree

Very nice and memorable trip, nice , clean rooms, room service was also very good, food in restaurant was special , with a lot of variety, breakfast was reasonable, could have been better, hotel has a special place for kids, with all of its landscape and swings , nice play area, good view of city, spacious parking, helpful staff, overall a very good place for families to spend their weekends or holidays 

Peaceful , clean and lively place for families to stay in Murree

The best part of the stay was food and view. Sadaqat at the saffron restaurant really took care of us and served us with smile. Reception staff can learn from Sadaqat on how to be courteous and smile. Late night at 3 am was loud banging of the door, I called reception and no one picked up, I gave up after 15 mins, the sound didn't stop until morning. Check In and Reception staff service is zero but food/restaurant area is top notch and view was awesome it was quiet retreat away from city

Actually, we visited in February 2022.

This was a splendid experience with the hotel and premises covered with a dense layer of snow. It was a great family time. 

Service was good, and the rooms were very spacious, a bit old in ambience but had a classic feeling and matched well together with the climate. 

Food was good, and service can be improved more with timely and prompt responses. 

Overall this is one of the best and cleanest places in Murree to enjoy and have fun.


Great time in snow

Great location, tastefully renovated rooms. We had family suite and executive King room.

Excellent hotel, big rooms. Clean hotel
view is amazing and very relaxing
one can hear voice of birds in the morning and evening
good breakfast

-ve
a bit far from main mall road of murree so you can't get taxi/cab easily or walk to centre

Excellent and relaxing

Shangrila Resort Murree Hills location is perfect. Away from the hassles of Mall and peaceful place. Staff is very courteous. Food quality in the restaurant is excellent and one does not have to go any where else for the food. 

There is need to improve overall maintenance of the resort. The worst thing at resort was poor internet connection. This is some thing on which the management of resort needs to work on immediate basis.

Excellent location, courteous staff, quality food, poor internet

This was a very good place a few years back.  But now it has become unsuitable if you are planning to visit for peace and some quality time together. They book large company groups without informing other guests that have families with them. People are seen smoking everywhere. Middle aged men can be see on swings and see-saws in the children play area.  People traveling with families should think twice. 

No privacy and inappropriate for families. 

I had a great experience at Shangrilla Resort, Murree. The rent is a bit expensive but the service is well worth the price. The hotel is clean, airy, spacious and well constructed and the food sold in this hotel is brilliant.

Great experience

Nice quite place to have holidays with friends and family. also good for conference and seminars

best food in the region. try to get a good local deal, not through booking dot com call them up for the best deals. if the room is not to your liking ask them to change the sheets, etc. they are helpful staff, and in the winter the heating really works very well. food is best

Shangrila Resort Hotel Murree

Main amenities of the hotel

Available rooms

Location

Description of the hotel

What other amenities are there?

Policies

Check-in terms and conditions

Paid on the spot

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