24-hour reception

Smoking areas

Smoke-free property

Ticket assistance

Gift shop

Garden

Terrace

Outdoor furniture

No elevators

General

Non-smoking rooms

Room service

Fridge

Flat-screen TV

Shower/Bathtub

Shower

Wardrobe/Closet

Linens

Mosquito net

Slippers

Toiletries

Rooms

Ironing

Laundry

Concierge services

Luggage storage

Wake-up service

Services and amenities

Diet menu (on request)

Breakfast

Breakfast in the room

Common kitchen

Restaurant

Microwave oven

Packed Lunches

Bottled water

Kettle

Meals

Free Wi-Fi

Internet

Airport transportation

Car rental

Transfer

English

Languages Spoken

Tour assistance

Tourist services

Sun Deck

Recreation

Free parking

Parking

Beach/pool towels

Pool and beach

Fax and copy machine

Business

Pets Not Allowed

Pets

Extra decontamination measures

Additional measures against COVID-19

Health and Safety Measures

Location

At the hotel

Room amenities

Wilson Airport

Jomo Kenyatta International Airport

Shanema Homes

Nairobi

The place was very clean with helpful staff.They suffer of internet issues, old routers with weak security. They need to update their internet routers.Didn't have internet for almost 3 days.

Clean and quiet place but no internet

Enjoyable stay and friendly staff. Would definitely recommend.

We had pre-booked and prepaid for 3 rooms in this hotel, but when we arrived for our first night we were told there were no rooms available for us. We were then told that the only option was to stay in another hotel (which was far away and much lower value that what we had originally paid for the rooms), and were taken there for 1 night with the promise that the rooms we had booked would be available for the duration of the trip the next day. At the new hotel, we were split up on different floors and the rooms we were given were unclean and noisy. The next day, we were not contacted by the hotel as promised, and when we phoned them we were told that the rooms were not available and that we should stay at the hotel for another night (despite it being totally inappropriate for our needs). We were constantly messed around and had to wait 6 hours for any replacement accommodation to finally be found. Also, the rooms we were given in the new hotel meant that we had to share 2 rooms rather than receiving the 3 rooms we had booked and paid for. The management at the hotel was largely unresponsive and untruthful, it was very disappointing and a stressful start to the trip. Do not book this hotel if you can avoid it.

When we arrived late at night from a long flight they told us they had double booked and there was no room available. Even though we had pre-paid through Expedia. After a night in an alternative hotel which ws awful, my colleagues then spent 6 hours on the phone to Expedia. No thanks to them, eventually the Nairobi hotel found us a lovely room at Village Villas. I suggest book there instead.

The Shanema Homes is located in the vincinity of some embassies and some UN offices. The place is safe and the guards do a good job. Shanema Homes is located in a dead end road and consequently there is no noise.
The overall impression is quite ok but you can‘t expect a high class accomodation. The rooms are quite small with no aircondition. The beds are covered with moskito nets but protection is not 100 %. It‘s better to bring some additional protection yourself like cream or these electrical burning sticks.
The bathroom is sufficient in size, the shower is big enough but sometimes there is a lack of hot or warm water. The TV is offering four programs only including BBC and Sky Sports.
Service is friendly but not outstanding. Breakfast is so, so and you can use the kitchen to cook your own diner.
They have a nice garden, which can be used during day time. In the so called lounge you can sit on cosy sofas and watch TV or listen to radio music or have a chat with your friends. The only offer cold beer but you can bring your own drinks without any restrictions.
The Village Market with some shops and restaurants is in walking distance and it‘s ok to walk there even after sunset.


More pension than hotel

The reception staff almost always missing. The kitchen operation makes all residence stinks. When I was introduced to the "facilities", I was taken to my room through the kitchen (!). The room building was fairly new, but not clean, nevertheless the room looked fairly fine, very squeezed due to overflow of furniture. The toilette is a whole different story. The window was jammed and insects were coming in freely, the shower head was fixed and i had to lean at the wall to shower. The 2nd day i was asked to be moved to a new room (cause i complained about the insects), but my things were moved without my consent. Poor WIFI. One bright thing, tje staff are very nice and kind and helping. Overall, i will not come back.

Not worth it!

Nice staff, small room, clean. Ok breakfast. You can order supper in advance to get it at specific time. Or go to "restaurant" and order then it takets longer. Walking (safe) distance to UN and many enbassies. Ask and they will help you.

Simple but good

Incredibly basic hotel. One step above a backpackers. 

Breakfast is basic over cooked eggs. Lonely sausages and bacon in Bain Maries. 

Rooms have no flyscreens on windows so impossible to sleep with windows open. No air conditioning. 

TV didnt work in 2 different rooms. Rooms on one side of hotel are incredibly noisy due to a water pump that switched on at around midnight. 

Staff are very helpful but one must take exception to owners / management who have a captive audience in people visiting international organizations in the area, charge exorbitant rates for accommodation but don't maintain standards. 

Run down hotel but very nice staff. Definitely not worth USD 75 per night

Shanema Homes is a good option for both short and longer stays especially if you want/need to be near the UN. I was only here two nights but I appreciated a couple things - the rooms were good - not fancy but comfortable and more than adequate, I really enjoyed the garden layout and the 3 gazebos that you could use. You can ask for dinner/supper to be prepared but it took over an hour until I was served -which they were upfront about. Continental breakfast is adequate. Security is good.

Shanema Homes

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