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Rapaniana Beach

Private Beach of "Mrs Chryssana Beach Hotel"

Kolymvari Beach

Tavronitis Beach

Kolimpari Beach

Port of Souda

Chania International Airport

Sea View

I had no issues with the hotel - location is quiet ( use the bus to get about ) but was clean , hassle free, decent food and nice staff. The pools were nice ( really liked having a quiet area ) and the food and drink offered on the all-inclusive programme was excellent

A very nice hotel but a little isolated if self catering.
Reception was clean and efficient. 

Room 227.
Basic self catering equipment including a fridge3.  Double bed and a single bed, reasonably comfortable with decent pillows.  Bathroom needs updating but has a good powerful shower. Sheets and towels are changed every other day.  Cleaned daily .
Food. We went all inclusive. Inside or outside dining available. 
Plenty of different salads to choose from at lunch and dinner,  choice of at least 2 types of pasta dishes plus fish and 2 or 3 meat plus rices and chips. 4 or 5 desserts and ice creams . Coffee and juice dispensers plus waited on alcoholic drinks.  

Pool bar.
Open 10.30 to 5.30. Good service from Vasilis never had to wait more than a minute to be served. The usual A/I local drinks. 2 different cocktails every day. Plenty of shaded seating
Lounge bar.
Open 5.30 to midnight. Good service once again from, George, Maria, Georgia. Plenty of comfy seating. Only 1 drink per person allowed.
Pool.
Very clean, kids pool, plenty of sunbeds and shady areas from trees or parasols. 
Fitness room was unused by us . Basic fitness equipment  some cardio and a weights machine. 
There is no entertainment at this hotel so, if it's a quiet relaxing holiday you are after with plenty of sunshine this is a good hotel to choose.
Bonus all the staff seem happy to be working here and this shows in the service given.

Kamisiana

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9-16June 2015

Loved the balcony for after breakfast coffee

I have never in my life slept on concrete... but the bed in the double room gave me a great idea of what it would be like.  

Tv is hopeless with one channel for if it's raining. Bathroom was basic in a very basic and run down room which isn't what you see in their pictures, it's like an 80s retro and not in a good way.  The hair dryer is also from that era so be warned and take your own.  

Reception is helpful and friendly with good English. 

All inclusive drinks are the saving grace as coffee, tea, draft drinks are free plus 2 cocktails types each day. 

Meals are basic and it's obvious they are taking the leftovers and using them the next day.... chips in an omelette in the morning... really... really!.  Desserts tend to be really good, mains are really limited and bland.

Past a lot of hotels on the way into chania which would have been more expensive but way better value for money considering how much this one cost. Buses are really frequent and great value can't complain. 

The free WiFi  is ok but slow given a whole hotel is on it.  

Gardens are all well kept but stray dogs and cats are allowed to roam within grass areas... one just has to wonder where they then poo.

If this place was half the cost it would be worth it. I wouldn't return to this hotel and certainly wouldn't recommend it. 

For the amount paid this didn't meet expectations

It is absolutely not a four star hotel! The rooms need renovation, there are no mosquito nets but a lot of mosquitoes and air conditioning is payable 5 euro per day.
If you don't leave a big tip to room service you can't expect towels to be replaced and your garbage taken... WiFi is working only in the mornings and not every day.
The beach is near, but it is stony and dirty.
In TUI offer this hotel was subscribed as a "Family hotel" - but nothing was friendly for families (maybe apart from quietness after 9 p.m.).
There is no menu for babies and food is generally very repetitive and distasteful.
No support from the staff - there are no distributors of beverages, so you have to wait for service even 20 minutes to serve you cold water.
Thankfully we did not paid for all inclusive option and we ate lunches at a nearby tavern.

I'm surprised that this hotel is in the TUI offer - high time to change the travel agency!

We tried to book a all inclusive holiday to this hotel for myself ,wife and daughter aged 14 in the school holidays , first problem we could not get a separate room in the "family " room , next we found that at 14 she is counted as a adult  and charged full price even though she cannot partake in all the all inclusive activities .So we end up paying for 3 adults and sharing one room, guess what ? we are not going .

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