Ticket assistance

Garden

Reception desk

General

Concierge services

Luggage storage

Services and amenities

Restaurant

Meals

Free Wi-Fi

Internet

Airport transportation - pickup

Transfer

Tour assistance

Tourist services

Barbecue grill(s)

Billiards

Picnic area

Barbeque

Recreation

Free parking

Parking

Babysitting and childcare

Kids

Pets Not Allowed

Pets

Temperature control for staff

Personal protection equipment for staff

Extra decontamination measures

Personal protection equipment for guests

Additional measures against COVID-19

Health and Safety Measures

Location

At the hotel

Palm Beach Plaza

Palm Beach

Hadikurari Beach

Hadicurari Beach

Reina Beatrix International Airport

Sandra Tours

The property did not know we were staying with them. Expedia did a poor job of communicating with the property to ensure that the reservation Expedia made for us was received. This caused last minute stress for us which was unnecessary. Also, I understood that we would be provided breakfast but this was not the case. Finally, there were bugs in our room.

I was the victim of a bait and switch. I booked and paid for a room with a double bed along with a single bed, a full size refrigerator,  kitchen area. The room i booked was called the Royal Suite.When i arrived there was no conversation at all about room issues. I was taken to room 13. It was up 19 steps outside. Once entering it was a 12x12 closet at best with a dorm style refrigerator and TV that did not have a signal the entire first night and was useless . There was a bathroom as well.The room itself was clean. I had brought a cooler full of frozen meat with me and this certainly would not accommodate me. When i brought this to the attention of the gurl who escorted me to the room she called the owner. All of s sudden there was a language barrier. In essence I was told the other room had a broken bathroom and since it was NYE weekend there were no repairmen available.  So i asked just to use the freezer in thebother room. I was then told no because work men would have to go in and out.  It became obvious that they rented that room to someone else. It was NYE weekend and i had no choice to stay there.  They did let me use an outdoor freezer that everone had access to. Thankfully my cooler was not disturbed. There was no apology   no offer of refund. I was so disappointed.  I was only staying there 2 nights tgen off to the Marriott surf club. It was only a 4 minute walk to the surf club. That is the only positive.

Beware of Bait and Switch

Thank you to staff Sandra tours. Very nice people. I felt like I’m at home. Hotel located in just 7-10 minutes from the beach, restaurants, shopping mall. Very relaxing and quiet place.

Good place, the staff are very friendly and kind. They provided us with beach chairs and they respond quickly.

Close to Palm Beach, it is very well located, on a quiet street.  The accommodation I stayed was simple, but it had everything I needed.  The service was excellent.  Super kind staff.  I will stay there next time.

Well located and friendly staff

Beauitful location and great people. Celebrated new years eve with them!

Good proximity to Palm Beach,  business, and nightlife, yet tucked away in a quiet and safe residential neighborhood.  Pool, pool table, decent common facilities. Not much hot water, but a cool shower is needed when walking around in a hot climate anyway.  Friendly staff,  great price.

The owners were very lovely and welcoming. I had one major and one somewhat annoying issue. The major issue was the lighting in the room and bathroom. The lighting was BLUE. At least the bedroom had a lamp with normal lighting but the bathroom only had the dim blue light. Impossible to shave after dark.

Really nice hotell and this is the best place to stay in the Palm Beach area if you are on a budget. Its not Hyatt or Hilton so don't expect luxury but this is great value for money. The family that runs this place are the sweetest people and is so nice and helpful. I would stay here again anytime and location is great! 4-5 min walk to Palm Beach and all nightlife, restaurants etc.

Sandra Tours

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Paid on the spot

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