from ₪ 1,993
Fantastic
11995 reviewsMy wife and I visited Sanctuary Capa Cana in March 2025. We had tried another all inclusive resort in Jamaica and were unimpressed. The food there was “just fine” (not great) and the overall resort was again “just fine” too. When we looked to try another we saw the ratings on Trip Advisor for Sanctuary and decided to give it a try. We are in the “more mature” age group and wasn’t interested in the whole party pool experience so we selected a Castle room looking for a quiet experience. Upon arrival we met Emelio or butler for the duration of our stay. My wife used a scooter and we wee able to get a room that allowed her to come and go without using the elevator and that was great. We also had some unusual requests I won’t get into in this forum and Emelio really came thru and exceeded every expectation. He was able to arrange for a set of lounges by the castle pool for us to use every day and we really enjoyed their use daily. About the resort. The facilities were outstanding. The rooms were very large, extremely comfortable and very well appointed. The restaurants were very good and the service in them was outstanding. For example, the staff at breakfast were always able to find us a table where we could roll the scooter up to the table and my wife could spin the scooter seat and eat without having to move to a regular chair. By the third day the staff recognized and welcomed us by name, had everything ready when we got there, and were great. I wish I could remember them by name to call them out here but they all were amazing. The Castle pool was exactly what we were looking for. Quiet, comfortable, and a bar and food less than 20 paces away. I didn’t try the spa but my wife did use the salon services and was quite happy with the results. One hint: as expected, the drinks were quite light in alcohol content (had three and felt quite normal) so if you are looking for a buzz, order a shot with your tropical drink and add it yourself. Overall, this resort meet and exceeded our expectations for an all-inclusive resort. We never and never felt the need to leave the resort but there are many opportunities to go if that is your desire. And Emelio and the Castle staff were great.
Enter your dates of travel and we will display the current prices
No dates selected
If you don't know the specific dates yet, select approximate dates to see the price estimates.
Cap Cana, Blvd Zona Hotelera, Playa Juanillo, Punta Cana
Location
Here, you’ll be enjoying yourself all the time. Resort «Sanctuary Cap Cana, a Luxury Collection Resort, Dominican Republic, Adult All-Inclusive» is located in Punta Cana. This resort is located in 10 km from the city center. You can take a walk and explore the neighbourhood area of the resort — Cap Cana Golf Club, Punta Espada Golf Course and Indigenous Eyes Ecological Park.
At the resort
You can stop by the bar. It’s time to have a nice meal! Stop by the restaurant. If you can’t live without coffee, drop by the cafe. Want to be always on-line? Wi-Fi is available.
The beauty and wellness services: a massage room, a sauna, a steam bath, a spa center and a doctor. Sports fans are going to love a fitness center, a table tennis area and a diving club. You won’t be bored as at the resort you will find a library and a ping-pong area. Swimming fans are going to enjoy a pool, an indoor pool and an outdoor pool.
For business meetings, there is: a business center, a conference hall, event facilities. To book an excursion, consult the tour assistance desk of the resort. If you want to make your journey even more comfortable, you can order a transfer. Accessibility: there is an elevator/lift.
At the guests’ disposal, there’s also a laundry, dry cleaning, ironing, press, car rental, a safe-deposit box and a concierge. The staff of the resort speaks English and Spanish.
The hotel's awards
2024
Travelers' Choice — Top Hotels — Caribbean
Facts about the hotel
Type of electrical socket
Type A
V / 60 Hz
Type A
(grounded)
V / 60 Hz
Number of rooms and floors
charged separately
charged separately
charged separately
charged separately
charged separately
charged separately
charged separately
charged separately
charged separately
Check-in |
---|
After 15:00 |
Check-out |
---|
Until 12:00 |
Check-in |
---|
After 15:00 |
Check-out |
---|
Until 12:00 |
Front desk is open 24/7. You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply. Your suite is being reserved based on the occupancy information entered at the time of your booking. This information is also used to determine the total cost of your reservation. Any changes made to the number of guests in your party may affect the room category you are provided at check in and will also affect your final price. To ensure that your check in process is smooth, please contact the hotel as soon as possible to inform us of any changes to your original booking. |
Some rates can be paid by bank card when booking online. You can pay for your booking by using a promo code if you have one. |
If you'd like to pay for the order by wire transfer as a legal entity, please send an e-mail to [email protected]
Fantastic
Based on 11995 reviews from guests around the world.
107 reviews are available in your language
Cleanliness
9
Hygiene products
Location
7
Meals
Value for money
8
Room
8
Service
9
Wi-Fi quality
Secure payments
Secure data protection from leading payment systems.
Registered service mark in the European Union