Renaissance by Sulo 

Know Before You Go

• If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one. To learn more, you can reach out to the property via the contact details included on your booking confirmation. The property may charge for this assistance, even if you end up cancelling your reservation. All arrangements are solely between the property and yourself.
• This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation.
• The seasonal pool will be open from May to September.

Fees

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

• Fee for buffet breakfast: KZT 6000 for adults and KZT 3000 for children (approximately)
• Fee for in-room wireless Internet: KZT 4000 per 24-hour period (rates may vary)
• Fee for wireless Internet in public areas: KZT 4000 per 24-hour period (rates may vary)
• Airport shuttle fee: KZT 3500 per vehicle (one way)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.