Smoking areas

Ticket assistance

Garden

Terrace

No elevators

Reception desk

General

Accessibility features

Wheelchair Accessible

Wheelchair access to restaurant

Accessibility

Luggage storage

Services and amenities

Breakfast

Restaurant

Meals

Free Wi-Fi

Internet

Tour assistance

Tourist services

Picnic area

Recreation

Free parking

Parking

Fitness facilities

Sports

Children swimming pool

Kids

Pets allowed

Pets

Extra decontamination measures

Additional measures against COVID-19

Health and Safety Measures

Location

At the resort

Mayan Hills Resort

Copan Ruinas

Surroundings were ecofriendly, staff was very willing to help at all times, but rooms need better cleaning, roof was leaking when raining, bathrooms need some repairs with fixtures. Ants were observed inside bathrooms and along entry door. Facility needs a maintenance team to solve those above mentioned issues. Finally at the restaurant, team working at this place was fantastic but menu is very limited. Butterflies sanctuary was fantastic.

Lovely rooms and site. WiFi was poor and needs strengthening. The gym was great but played music loudly late into the night. Could put a door in front or something.

It’s a lovely place. The facilities are beautiful.

Worst hotel for adults over 70 years old. There is a hill ti hey yo the rooms and no one take your suitcases. Verte dangerous for those with high pressure illness. I Will nevera yo back there.

Too many stairs, no elevator.   The place is nice, different it feels like you're in the forest surrounded by nature which is beautiful!! One of my rooms was on top of the hill , so if you travel with little ones or elderly (which it was my case)it may be an issue...the staff is awesome,  very helpful... location is about 5 min away from the town, to the ruins 10min.

The rooms are so big and so comfortable. The air conditioning is a blessing.  There is a small kitchenette that we used and loved. The bathrooms had fluffy towels, and some amenities, but no hand towels or washcloths. The kitchen also did not have a washcloth so it was challenging to clean when we were preparing food. This is a very small complaint. There were also no towels for the pool. We would definitely stay here again because the property is beautiful and has updated rooms and accommodations. The staff is friendly and helpful - we even had a load of laundry done. The only downside was the hike from our car to our rooms. We are relatively young and in shape but the walk was down and then VERY uphill. It was a straight up workout to take our suitcases from the car. Other than that, everything was great!!

Convenient location, close to the town and the archeological park. Great butterfly exhibit right at the hotel. One word of caution, in order to access your room you have to climb up and down several ser of stairs. It is a real  physical challenge.

Beautiful property and great exercise on walking up steps to rooms.

Loved this beautiful place! Enjoyed being surrounded by the colorful jungle. Lovely butterfly enclosure, nice pool, good restaurant. Had fun taking tuktuks to town. Town surprised us with its beauty and variety, it's quite scenic, had very good food. Felt safe and welcomed by everyone we met. Ruins were fantastic!

Mayan Hills Resort

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