Rio Serrano Hotel + Spa

All citizens of Chile, regardless of the duration of their stay, and all foreigners who stay in the country for at least 60 consecutive days may have to pay the national sales tax (19%) when checking out. To receive tax exemption, foreign citizens must pay for their stay upon entry in foreign currency (not Chilean pesos) or with a credit card issued abroad and present a valid passport along with the migration card they received upon entry into the country. If a person subject to paying the tax and another exempt from the same share a room, the rate may be applied to the entire room.

In case of check-in after 12:00 AМ, guests should inform the hotel in advance and receive check-in instructions. Contact information is provided in the booking confirmation.

Information about the type of meals included in the price is indicated in the rate details.

All citizens of Chile, regardless of the duration of their stay, and all foreigners who stay in the country for at least 60 consecutive days may have to pay the national sales tax (19%) when checking out. To receive tax exemption, foreign citizens must pay for their stay upon entry in foreign currency (not Chilean pesos) or with a credit card issued abroad and present a valid passport along with the migration card they received upon entry into the country. If a person subject to paying the tax and another exempt from the same share a room, the rate may be applied to the entire room.

Pool access available from 09:00 AM to 09:00 PM.

Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.

Only registered guests are allowed in the guestrooms.

No pets and no service animals are allowed at this property.

Charges can vary, for example, based on length of stay or the room guests book.

The property is closed between 30 April and 04 September.

Guests must present a credit card in case of unforeseen expenses.