Name: Hôtel L'Ecrin
Address: RN3 PK27 Bourg-murat, La Plaine des Cafres 97418, Reunion, La Plaine des Cafres, La Plaine des Cafres, La Plaine des Cafres, 97418, France
Rating: 7

Smoke-free property

Heating

Newspapers

Express check-in/check-out

Garden

Terrace

General

Non-smoking rooms

Family room

Cable TV

Flat-screen TV

Shower/Bathtub

Wardrobe/Closet

Rooms

Accessibility features

Accessibility

Laundry

Luggage storage

Telephone

Services and amenities

Diet menu (on request)

Breakfast

Breakfast in the room

Vending machine

Meals

Internet access

Internet

Billiards

Mini golf

Hiking

Ping-Pong

Recreation

Parking

Fax and copy machine

Meeting and presentation facilities

Business

Steam room

Sauna

Beauty and wellness

Children's playground

Family/Kid Friendly

Kids

Location

At the hotel

Room amenities

Reunion Roland Garros Airport

Hôtel L'Ecrin

La Plaine des Cafres

Our family was a little worried about this stop while hiking the GR-R2, due to some mediocre reviews, but our concerns were unfounded. The Hotel L'Ecrin has comfortable and clean rooms, a small bar, nice grounds with various activities, helpful staff, a very good breakfast buffet, and an excellent restaurant next door for dinner. We would definitely stay again.

Enjoyable stay, a nice surprise

Quite some extremes here, post-Covid sadly more towards the negative side.
Location great, though only 2 of the about 30 rooms (in 8 bungalows) have sea view; itself marvellous for 1500 m altitude. Rooms have decent bathroom and a heater there and in the bedroom; however they cannot really fight the ice-cold tiled floor. The rooms are oompah-loompah size (15 square meters), hardly storage space and a tiny desk with far too low basic chair. Only suitable for sleeping.
Staff service is great, with cheap and fast laundry done. Breakfast not bad, resupply is slow. Wifi in main building works a bit, in the rooms nonexistent. For the price they charge the minus factors are unacceptable.

Between heaven and hell

It's not a hotel in traditional view, but is more like separate houses. Each with own facilities and little garden. 

Nicely located in center of Bourg Mourat and has its own parking. Restaurant has different owner than hotel, so you have to pay separately.

Sauna, spa and minigolf is free of charge, but you have to book a time slot. There was no wifi available (in the house). 

Nice houses

Clean, simple Bungalows. Good beds, small bathroom. We especially liked the floor heating, which kept the room warm and cosy - a great plus in this altitude, where it can get quite chilly at night. Breakfast buffet in the breakfast room with quite a choice on offer. The separate restaurant can also be recommended, we ate very well there. Service overall very friendly and helpful, good tips for the vulcano visit-

Ideal location for visiting the vulcanos

We stayed there for the night before attempting to climb the volcano. Since, we were leaving early for the trip the following morning, they offered us breakfast box. At 4 a.m in the morning the breakfast box helped a lot. We stayed only one night and had a nice experience.

Near Cite des Volcan

Rooms basic but clean, great position for visiting the volcan and you can walk to la maison des volcans.
Breakfast ok.
Stuff really helpfull with things to do and the restaurants.
WiFi in reception area only, which would be ok, but the reception closes at 9PM.

Basic but good

Stayed here to be near the volcano and location was good for that. Breakfast was ok too. However the bungalows were very basic - and the room/ bathroom smelled very strongly of bleach/ disinfectant. Didn't feel comfortable here and when a piercing alarm went off for about 30 mins, did not feel very secure either. Staff were friendly and did speak some English but be aware the accommodation is very basic. Not up to 2* we have experienced in France. 

Don't expect much! 

Pool table at reception gives you the idea that you can play pool all night, but guess what....everything closes at 9pm so you cant play...hahahahaha..and that includes the bar.
Next to the hotel is a restaurant that opens at 6:30pm and closes at 9pm, and the food is crap! you have to reserve a place at hotel reception before 6:30 pm to get a place at the restaurant.
There is a strong smell of poo that disappears around 8pm in your room.
This place is a 2 star, but I wouldn't even give it 1 star.
Worst food ever, worst customer service ever, but the rooms are very clean except for the smell of poo.

Hôtel L'Ecrin

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