Name: Hotel Ibis Royale
Address: 41 Murtala Mohammed International Airport Road Ajao Road, Ikeja, Lagos 550104 Nigeria, Ikeja, Ikeja, Ikeja, 550104, Nigeria
Rating: 5

Location

Murtala Muhammed International Airport

Hotel Ibis Royale

My husband and I spent the night at Hotel Ibis before our International flights.. 

It was serene, clean and the staff were quite pleasant. I had breakfast very early myself whilst my husband got ready and it was good.. 

Something surprised me though.. while I sat eating a hotel staff got a plate and took food from the breakfast area.. At first, I thought maybe she wanted to serve a customer.. by the time I looked up again the plate was no where in sight but she walked past with food in the corner of her mouth.. I was amazed.. 

Not something I expected from a hotel of that standard.. Regardless though would visit again.

Staff and services are quite well. Rooms are very spacious and large in size. Hair dryer is a complimentary feature that you'll not get in many hotels. Great services in great value. Complimentary breakfast also has a large variety.

Ikeja

child-bed

child-bed-fee

external-private-bathroom

private-bathroom

shared-bathroom

10-beds

11-beds

12-beds

13-beds

14-beds

15-beds

16-beds

17-beds

18-beds

19-beds

2-beds

20-beds

21-beds

22-beds

23-beds

24-beds

25-beds

26-beds

27-beds

28-beds

29-beds

3-beds

30-beds

31-beds

32-beds

33-beds

34-beds

35-beds

36-beds

37-beds

38-beds

39-beds

4-beds

40-beds

5-beds

6-beds

7-beds

8-beds

9-beds

king-bed

queen-bed

limited-time

lounge

treatment

no-window

bay-view

bosphorus-view

canal-view

city-view

courtyard-view

garden-view

golf-view

harbour-view

inland-view

lake-view

land-view

mountain-view

ocean-front

ocean-view

oceanside

panoramic-view

park-view

partial-ocean-view

partial-sea-view

partial-view

pool-view

river-view

sea-front

sea-view

street-view

sunrise-view

sunset-view

water-view

with-view

annex

basement

main-building

1-bedroom

2-bedrooms

3-bedrooms

4-bedrooms

5-bedrooms

6 bedrooms

not-guaranteed

wired-internet-access

smoking

sauna

duplex

safe

mini-bar

breakfast-for-1

breakfast-for-2

pets-allowed

wi-fi

park access

BRIEF STOP..

Nice hotel with great ambience 

Public areas ok, rooms tired. Staff friendly, food so so, bar ok. Accessed through a large security gate and contained behind a high wall the hotel was safe and secure. The food was Luke warm bordering on cold. The bed was very hard but sheets and linen clean which is more than could be said for the stained, dirty looking carpet. 

Basic but safe

The bed is very hard with poor bedsheet and pillows
 Looks bedsheet was locally sewn together. No towel in bathroom. Receptionist not friendly. Rowdy and disorganised. I give it a plus for reliable electricity and nice food
My recommendation is total conversion to a restaurant. Not recommendable for relaxation
Sontes

Place  Not To Lodge

The hotel has a good bar and restaurant for relaxation.  Members of staff are very friendly and welcoming.  The major thing that the hotel needs is refurbishment of the rooms to become a truly luxury hotel.

A Bit Comfortable place to Stay

Enjoyed my stay at this hotel. The room was OK but suggest that you check your room before settling on a room. The young ladies at the front desk were very helpful as well as the staff in the dining hall.  Thank you for your hospitality.

Good hotel for a short stay

There is not always much to be awaited from close-to-airports hotels. However, in this case, we go down a few floors below the points of acceptability.

A good point is that the guests' safety is ensured by 3-4 guards at the entrance.

Regarding the les good points, the list is long, and includes dirty carpets, noisy customers everywhere the whole night, and curtain poles falling down.

For the rest, I would advise to stay there only in case of absolute necessity.

A disaster

This is a filthy hotel.

It was the venue for a business meeting and I had a group booking with colleagues. The rooms were stinking and the rug looked like it had not been cleaned for several years (or since it was first laid). This is not an exaggeration. When I surveyed the obvious signs of filth, mold and dirty surfaces in the room, I questioned the wisdom of sleeping in the bed provided. So I went to the front desk and requested a refund. I met an equally traumatised colleague who had successfully changed his room to a cleaner(?) one and took his advice. I requested a clean room. Final check in 
 was done in the afternoon and I was led to a room on a different floor. It seemed to be okay, but only marginally.

During my  stay, I  had cause to enter my room at some point in the day before it was cleaned. The smell that emanated when I opened the door was inexplicable. It was hard to believe this was the same room in which I had just spent the night.  This smell is apparently kept at bay in between cleanings. The staff are cagey and can offer no explanation and typically become sullen if you press them for answers.

Nigerian hotels are not known for cleanliness and seem unable to deal with rugs in particular. This hotel had wall-to-wall carpeting and is unable to maintain it. Whatever a guest has spilled in the room remains there, as the room is only swept  with a broom - no vacuuming and no evidence that the rug has ever been washed. You will find different patches on the floor rug, mold and dirt on the walls and furniture, sometimes evidence of previous occupants in the bathroom. 

The hotel seems to be patronised by some airlines. How the airline staff manage to stay  there repeatedly is a wonder.

The food is of reasonable variety and freshness, but the buffet is spoiled by flies that land on the fruit salad and other open food and there is no protection. People just eat and trust in their immune system or local remedies, I guess.

I would NOT recommend this hotel to an enemy. 

Filthy, smelly, awful!

Been there several times and there wasn't a time I didn't have major issues .
Customer service is a total disaster. 

Issues like having to ask a million times before they get you things like Soap, towel, toilet rolls etc.

Most times ACs don't cool 
Poor service in general .

If you are a none smoker you better be sure before you get a room because most times I went to a none smoking room I would nearly suffocate due to cigarette smoke.

Honest review.

Very terrible place

awful space to be used as a hotel . Poor service,  poor Bedding , AC not working , expensive,  unsafe furniture , terrible view, poor drainage in bathroom , no hot water , porter damage my suitcase , a complete nightmare.  This hotel is not fit for purpose and should be shut down but regulators .

Hotel Ibis Royale

Location

Available rooms

Location

Description of the hotel

Conditions of accommodation

Conditions of accommodation

Payment

Payment

For corporate clients