Ferienwelt Kristall

My wife and I stayed for a week, to ski in Rauris. Much about the hotel is as others have described - the bus stop right outside (you can set your watch by the reliability) and a good store room for skis and boots, and everything spotlessly clean, any minor problems immediately resolved (ie a pinged lightbulb). What made it special was the friendly welcome, and the food. We were welcomed by name as soon as we arrived, and our room had a lovely view from the balcony (although it was too cold to sit out there!). The room itself was warm though, as was the whole hotel. There is a nice bar where you can enjoy a beer or two after skiing, and a swimming pool and wellness centre (although we didn't actually use it). We had booked half board, with some hesitation because of past experiences in other hotels, but we need not have worried. Breakfast was excellent with a wide range of options to choose from every day. In the evening, there was a varied menu (it’s not a la carte so choose options in the morning) with four courses: appetiser, soup, main course (and extensive salad bar) and dessert. All served with a cheery smile by very friendly staff (several of whom speak very good English). We were also provided with a packed breakfast for the return journey to the airport, because we left early in the morning. Thank you to all the staff at the hotel - everything was lovely and we had a great holiday.