24-hour reception

Smoking areas

Television in lobby

General

Laundry

Concierge services

Dry-cleaning

Luggage storage

Services and amenities

Coffee/tea for guests

Restaurant

Snack bar

Breakfast/lunch to go

Meals

Free Wi-Fi

Internet

Airport transportation

Transfer

Multi-language staff

Languages Spoken

Free parking

Parking

Pets Not Allowed

Pets

Temperature control for staff

Personal protection equipment for staff

Extra decontamination measures

Temperature control for guests

Individually packaged food

Additional measures against COVID-19

Health and Safety Measures

Location

At the hotel

Nsimalen Airport

Congress Hotel

Yaounde

Nice hotel in a secure neighborhood. The Steak however is something to stay away from! The internet was also intermittent. The staff are very polite professional and very helpful. I however found their means a bit substandard and frankly too expensive especially the breakfast. The steak was terrible!

Nice cozy homely

Wonderful hotel, amazing stay eventhough a little isolated.

A business trip to Yaounde - in the nearby Embassy area - out of the way for taxis - but I had a driver. Good service - friendly staff - even when the hotels.com booking had not come through when I checked in. They were still helpful.The telephone number on hotels.com is not working - they have a different one now!! So be aware.Food was great - saladfs good - breakfast was adequate.Towels in room are very small!! And no views so to speak of - as windows are there - but not see through

Comfortable business stay

Overall the hotel is ok, the neighborhood is quiet at night, which is non negligible in yaounde. I had the lowest rate room, it was basic, clean, comfortable, spacious, lightning and tv screen can be better though. 

Short stay 

They don't use online payment. I had to pay cash after booking with hotels. Com

When we booked the hotel, the listed amenities included free buffet breakfast.  So after we ate the breakfast, we got presented with a bill--we tried to explain that according to our booking, the breakfast was complimentary, but the server insisted that we needed to pay and then take up the issue with the reception desk.So we paid the server, and went to the receptionist, and showed her the black and white of our reservation in which it was printed that the buffet breakfast was included--and she said she was NOT responsible for what EXPEDIA advertised.  She was less than optimal--no solution or apology was offered--so we were just stuck.Then when we checked out the last morning--the desk attendant followed us to the car, wanting to know if we had paid our bill.   We explained that we had paid to Expedia on line--and had verified that when we checked in--but he kept pushing and interrogating.  We finally gave up and drove away.The free internet was not working.There were plumbing issues--when you take a shower, it does not drain properly, flooding the bathroom floor.  Towels are skimpy.  And the uninvited guest was a large cockroach.The location was good for us, but the overall experience was disappointing.   The advertised amenities of a hotel should correspond to the services provided.  It is unfair to advertise complimentary breakfast and then charge for it.    The staff need customer service training.

problems

My room on 2nd floor flooded, the bed was wet - just because it rained!
 Would not stay there again. Must assume that the word has got out this hotel is one to avoid if you can. As one reviewer wrote - the menu has lots of options - but when you try to order most of it is not available. Contrary to one reviewers report on the Wi-Fi. Being fast - I report for the three days I stayed there it was so slow I could not open yahoo.

Small hotel - very few people staying there, food not great.

I stayed here for three weeks in Oct-Nov 2015 on business. On the positive side, the hotel is new so very little wear and tear yet, the rooms are clean, the beds are comfortable, and the wi-fi is amongst the fastest I've seen in Africa. Maybe the fastest. Regular rooms are small, but with decent quality fixtures to include the bathroom. All rooms have AC and large flat-screen TVs as well. On the negative side, some of the hotel staff aren't particularly well trained, and while some understand customer service, some don't at all. The restaurant really isn't worth the effort: the breakfast pushes the minimum of "continental" (croissant and coffee, maybe juice), and if you're ordering lunch or dinner of the menu always ask first which of the 20 dishes listed they actually have. It'll be 2 or 3 at best. And they haven't quite figured out room service yet, so don't rely on that. Also, the hotel's pretty isolated in a residential neighbourhood so if you want to go for a meal anywhere or do any shopping it will involve a hire car or a taxi. Nothing walkable nearby, unless you plan to walk 30+ minutes. As a 3-star, it's very basic, so no amenities at all besides the wi-fi and the restaurant. While I wouldn't go back to the Congress for a long stay, for a few nights on a budget it's got to be one of the top options in its bracket in Yaounde.

Destination	Price
Airport	20 USD
Airport round trip	20 USD

Congress Hotel

Main amenities of the hotel

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Location

Description of the hotel

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Payment on the spot is possible

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