Computer

Air conditioning

24-hour reception

Smoke-free property

Ticket assistance

Garden

Television in lobby

Express check-in

Outdoor furniture

No elevators

General

Non-smoking rooms

Room service

Family room

Wardrobe/Closet

Rooms

Accessibility features

Accessibility

Luggage storage

Laundry

Safe-deposit box

Concierge services

Dry-cleaning

Services and amenities

Breakfast

Restaurant

Snack bar

Meals

Free Wi-Fi

Internet access

Internet

Airport transportation

Transfer

Tour assistance

Tourist services

Library

Barbecue grill(s)

Billiards

Picnic area

Barbeque

Sun Deck

Recreation

Parking

Swimming pool

Outdoor pool

Pool facilities

Pool and beach

Conference Hall

Business

Babysitting and childcare

Family/Kid Friendly

Kids

Pets Not Allowed

Pets

Location

At the resort

Bauerfield Airport

Coconut Palms Resort

Port Vila

Staff are really friendly but you  need to be aware
No WiFi in Rooms /Restaurant is closed so other than "no choice breakfast" no food or snacks are available. Breakfast 2 toast 1 Butter 1 egg half a bacon rasher
I tea bag and 1 Nescafe sachet in room Kettle but no fridge or Microwave so no
 milk or sugar. No Toiletries Room only cleaned on demand  Photos are misleading

Basic Accommodation only

This place was awful! It isn't a resort. Its more like a halfway house / back packers.
Don't waste your money. There are too many things to list on why NOT to stay there. The pool was out of order, all of the chairs around the pool are broken, ripped and there are flies everywhere. The staff don't clean your room properly - there are no clean towels or replenished toilet paper. And forget about the breakfast! There isn't any - maybe a stale piece of bread and some fruit that smells! The photos of this place that are on their website etc are obviously retouched and many years old! The pool was green!

The worst holiday of my life

Dark, dingy and nothing like the photos, we checked in to 2 rooms and 5 minutes later we checked out.
We arrived at around 10pm, one of the rooms hadn’t been cleaned, was messy, beds had been slept in and dirty towels lying on the floor.
Our rooms were supposed to be next to each other, they were in separate buildings.
The lady on the reception desk was nice and wanted to “make the beds” for us, NOT change the bedding, just make the beds.
We booked superior orchid rooms, I dread to think what the other rooms were like.
This place is NOT a resort, it’s a backpackers with a pool.
Travelers Beware.

Superior Orchid Rooms

Good price value for money decent breakfast included Had an apartment which was a good size with kitchenette so we were able to cook meals full size refrigerator The staff were amazing It’s situated close to town still need bus to get to town very quiet They have entertainment a few nights a week I would recommend it pleasant stay

Coconut Palm Resort was a pleasure to stay at. Very friendly staff. Food was good. Pool was food. Room service was good. People were good. Location was good. Thank you too much. Vanuatu rocks. Will definitely be back.

Friendly staff

Really felt it wasnt up to Resort Standards in terms of the   accomadation, crockery wasnt cleaned, i had to clean it myself before i could the kitchen area inside the room, very outdated rooms in all areas... air con unit was very much ineffective to where it was set in the room.. Way it was advertise was very much misleading when i arrive... breakfast was hugely dissapointing,, breakfast baffet wasnt up to standards esp resort standards, choices was very limited....

Pretty disappointing. Although only a 3 star you still expect a clean and reasonably maintained room. Curtains were old and worn with half hooks required and you could see through them in places. Toilet seat held on with wire. Room servicing poor. Didn't bother first day and had to keep asking for clean towels. Kitchen provisions like pots, plates and utensils really poor. Cockroach dish in the kitchen by the fridge was a nice touch! Breakfast buffet selection was poor and usually half empty and had to wait all the time and was boring and bland. Heard from a couple of girls staying there that they hadn't had clean towels for 5 days but didn't want to ask. Overall only real positive things i can say is that the shower was good, good location for short stroll to town and the pool was ok once they got it working on our second day. Think i almost got a smile out of one of the restaurant staff once but could be mistaken. Stayed all over south east asia and islands and this rates right near the bottom. Sorry no photos, wasn't worth my time.

Pretty disappointing

Reception staff were lovely and helpful. Other customer services were poor. Staff were too busy with their mobiles.

Not bad, a bit average. But it’s the price you pay.Expect a small problem or two.Wifi only in bar area. You’ll prob have to ask for toiletries, fresh towels etc.. Food in general okay.Pros; Staff quite nice. Decent breaky. Nice pool and surroundings.Best part is it’s a quiet area just out of town and about 7min walk down to town (downhill). (May need a bus back up if you’re unfit (300v(about $4 Aud). If you’re not too fussy, then this place will be nice for you.

We stayed at coconut palms resort and it is close to town and right in the middle of the local community. Waking up to chickens and roosters for me was fantastic but best of all for me where the staff.

Coconut Palms Resort

Main amenities of the hotel

Location

Available rooms

Location

Description of the hotel

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Check-in terms and conditions

Paid on the spot

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