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Reunion Roland Garros Airport

Radisson Hotel Saint-Denis

Saint-Denis

Our room, upon checkin was a mess!
We only had scalding hot water in the shower & sink.  The front desk fix was to go and shower in a room near the front desk, not an option!  Disturbingly enough, other than changing our rooms, they did not make any amends for the inefficiency, no partial refund, no upgrade, nothing!
Another issue was the TV kept turning on, on its own.  The blame was placed on Samsung, but the property, we were told had been open for at least 1 month, so kinks should be worked out.  Also, the air conditioning did not work in our original room.
The front desk staff were hospitable, but never once did the manager approach us to apologize or offer any sort of credit.  The breakfast buffet was good.  The coconut punch was excellent.
IF you ever ask the reception desk to book you a taxi, remember 2 things:
Ask the cost - a ride to the hermitage beach cost us €145! (One way!)
If the front desk is training a new hire or answering phone calls & is not attentive to your checkout & your taxi is booked for precisely 09:00 & your checkout is delayed, no fault of your own...please be aware, the taxi starts charging you to wait!
Also far too much smoking, they should have specific, designated areas!

New hotel with lots of issues

Me and my crew stayed here during our overnight at Saint Denis / La Reunion;
The hotel is brand new- there is still some construction and last detailing on some rooms-
We had the superiour roopms with view to the see and the hotel pool;
All of our rooms were modern, clean and bed was a dream to sleep in!
Breakfast buffet has a very good selection of everything, nice staff! Anytime again!

New Hotel opened Oct 2023

Great 3 star hotel walking distance to all,
Some rooms refurbished basic but clean breakfast was OK and pool nice, the only letdown was no parking for car and service outside bar slow if at all and pool area no service. Had dinner and it was great.

Excellent location

We only stayed one night, but the location was great.  Staff was very helpful and friendly.  Dinner on the patio was very good in a beautiful setting.  Room was spacious and clean. Rate was reasonable.  Don't overlook this value.

Great Location!

Hotel is well located in front of the sea. Walking distance to various shops and restaurants. Breakfast was ok - not a lot of variety but offering the most for an average breakfast. Room was ok except for the toilet which was smelly and the bath tub had stains. No room cleaning on Sunday, towels were not changed on that day!! Though we did enjoy our stay for the calmness.

Group tour stay

The only reason we booked this hotel was because we were looking for a place close to the airport that had a late check-in time. We only landed around 8:30pm and got to the hotel around 9:15pm. We quickly found that there wasn't any good parking in the hotel, you have to pray that you find an open parking spot in the streets surrounding the hotel and then lug all your luggage through the streets.

Inside, the reception area has a sort of a minimalist modern decor and it leads one to feel that the whole hotel will have this feel....but more about that later. Checking in, I found the person to not be very friendly - they do the necessary to check you in and that is about it. Upstairs we found a very basic room, which would have been okay for the evening but with visible water damage on the walls and two tiny falt square pillows on the bed to use, it was VERY basic. The bathroom, although a decent size was very old looking and very dark (even with the light on). The bath had visible black mold on the partitioning door - I really wasn't pleased about that. Especially as a foreigner paying around R1800 a night (for two people with no breakfast included) it is a very steep price, especially when we compared this to the other properties we stayed at on the island.  Anyway, that aside - the room was a good size, had tea / coffee making facilities, a little fridge and TV. There was also a cupboard in the room should people stay longer.  

Downstairs the hotel area had a lovely pool area, bar and restaurant - we didn't make use of any of these - but did get a welcome drink voucher for the bar (it's a Tequila Sunrise cocktail). The hotel is across the street from the Le Barachois lookout point and it's a nice walk with good views.

Overall, we weren't that impressed with our room and maybe we just didn't try enough of the hotel to feel differently. But considering the pricetag and condition of our room, I don't think it deserves to get a 3 rating.

Beautiful view of....a roof and water damage on the walls

Hotels in Reunion lack decent decor & sophistication. Probably due to the islands remote location in the middle of the Indian Ocean which makes access to modern furniture difficult.

So generally only the larger brands tend to have access to the budget to bring in furniture that is more modern / better quality.

The rooms were ok but the whole hotel lacked luxury. It seemed they were redecorating with new furniture coming in, so maybe it's better now.

Nice pool with adjacent breakfast room.

We stayed at this hotel on our 1st night as our flight arrived late & this hotel is a 10 minute drive from the airport. I would not spend more than a day or 2 in St Denis as the best beaches are at the top resorts on the west & south of the island.

You walk 3 blocks to the town of St Denis & shop which is nice. This is a French Island but don't expect Paris type shopping. This is island shopping with a few nice stores.

The islanders don't speak much English & communicating is difficult. The island is best suited to adventure travellers as hiking etc is great.

And you must make sure you find a hotel with a GOOD & SAFE SWIMMING BEACH as not all beaches are safe for swimming.

You must rent a car. Taxis are scarce in peak season & the villages are remote with basic bus service really only catering to 8 am & 5 pm workers mostly, with a few buses in between during the day. Depending on where you are on the island you could wait for a bus for quite a long time.

Do not miss flying into the Crater by Helicopter ! It is breathtaking & was the highlight of my stay, if not my life.

Radisson Hotel Saint-Denis

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