Thompson Playa del Carmen Main House, part of Hyatt
Calle 12 entre 5ta Ave. y 10 S/N Centro Playa del Carmen, Playa del Carmen 365 m from center
Temperature control for staff
Pets allowed (under 5 kg)
Windsurfing
Business center
Swimming pool
Parking
Bike rental
Tour assistance
Spanish
Shuttle
Free Wi-Fi
Bar
Iron and board
Accessibility features
Bridal suite
Shopping on site
Choose dates
Guests reviews
Amazing hotel, great view over the pool. Food and cocktails were amazing.
Room amenities
Here’s what you’ll find in the room to have a rest after a long day: an alarm clock, a shower, a TV, a mini-bar and a bathrobe. The room equipment depends on its category.
At the hotel
Spend an evening in a nice atmosphere of the bar. It’s time to have a nice meal! Stop by the restaurant. If you can’t live without coffee, drop by the cafe. Want to be always on-line? Wi-Fi is available.
If you travel by car, you can park in a parking zone. The beauty and wellness services: a massage room, a solarium, a spa center and a doctor. Sports fans will be able to enjoy a fitness center, a gym and a diving club. Tourists who can’t live without swimming will appreciate a pool and an outdoor pool.
You can arrange a business meeting, a board meeting, and even a job interview as there is a business center. Want to have an excursion? Consult the tour assistance desk of the hotel. If you want to make your journey even more comfortable, you can order a transfer. Accessible for guests with disabilities: the elevator helps them to go to the highest floors.
At the guests’ disposal, there’s also a laundry, dry cleaning, private check-in and check-out, ironing, press, car rental, a safe-deposit box and a concierge. The staff of the hotel speaks English and Spanish.
Location
Want to take a rest and explore the city? Hotel «Thompson Playa del Carmen Main House, part of Hyatt» is located in Playa del Carmen. This hotel is located in the center of the city. Before going to bed, you can walk around the main landmarks of the city. You can take a walk and explore the neighbourhood area of the hotel. Places nearby: Playa del Carmen Main Beach, Mamitas Beach Club and Xcaret Eco Theme Park.
All Facilities and Services
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Health and Safety MeasuresTemperature control for staff, Personal protection equipment for staff, Extra decontamination measures, Temperature control for guests, Personal protection equipment for guests, Contactless check-in and/or check-out, Individually packaged food, Additional measures against COVID-19
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PetsPets allowed (under 5 kg)
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SportsWindsurfing, Diving, Snorkelling, Golf course, Fitness facilities, Gym
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BusinessBusiness center, Event facilities, Fax and copy machine, Meeting and presentation facilities, Conference Hall
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Pool and beachSwimming pool, Outdoor pool, Beach facilities, Private beach, Pool facilities, Beach/pool towels, Next to the beach, Rooftop pool
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ParkingParking, Parking nearby
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RecreationBike rental, Nightclub, Fishing, Sun Deck
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Tourist servicesTour assistance
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Languages SpokenSpanish, English, Multi-language staff
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TransferShuttle, Car rental, Airport transportation, Transfer services
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InternetFree Wi-Fi, In-room internet
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MealsBar, Diet menu (on request), Breakfast, Cafe, Restaurant, Snack bar, Breakfast/lunch to go, Poolside bar, Bottled water
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Services and amenitiesIron and board, Ironing, Luggage storage, Laundry, Safe-deposit box, Concierge services, Dry-cleaning, Luggage storage, Wake-up service, Telephone, Iron
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AccessibilityAccessibility features
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RoomsBridal suite, Allergy-free rooms, Non-smoking rooms, Soundproof rooms, Room service, Interconnecting rooms available, VIP room amenities, Smoke Detector, Cable TV, TV, Minibar, Hairdryer, Bathtub, Shower, Wardrobe/Closet, Bathrobe, Linens, Alarm clock, Laptop safe, Safe (in room), Toiletries
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GeneralShopping on site, Air conditioning, Elevator/lift, Currency exchange, Smoke-free property, Heating, Security guard, Newspapers, Ticket assistance, Express check-in/check-out, Terrace, Private check-in/check-out, Doorman, Radio, Outdoor furniture, Reception desk
Important information
Extra info
As of April 1,2021 VISITAX for foreign tourists comes into force. Payment in the amount of 224 Mexican pesos (or $10 USD per person) can be done through the web portal http://visitax.gob.mx/. Foreign tourists can pay before or during their stay in Quintana Roo. Proof of payment must be presented at the airport prior to departure.
**Know Before You Go**
The reservation will be canceled in case of guest's no-show till 00:00.
This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation.
One child 12 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
**Fees**
The following fees and deposits are charged by the property at time of service, check-in, or check-out.
Breakfast fee: between USD 10 and USD 40 per person (approximately)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
The resort fee includes:Fitness center access
Fitness/yoga classes
Partner property beach club access
Partner property access
Internet access
Phone calls
In-room bottled water
Additional inclusions
We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.
Transfer
Transfer from and to airport available. Cost: 220.00 USD both ways.
Parking space
Chargeable parking available. Cost: 15.00 USD per day.
Special living conditions
A deposit of 150.00 USD per day will be required by bank transfer upon arrival to cover any potential damages.
Pet deposit is required. Cost: 100.00 USD per guest per stay.
Children and information about extra beds
Fee for an extra bed: 40.00 USD per night.
The number of extra beds depends on the room category. You must take a look at the information about the size of the selected room.
Depending on the capacity of the room booked, children up to the age of 12 can stay free of charge providing they share a room with their parents or guardians, in the existing beds.
Meals
Information about the type of meals included in the price is indicated in the rate details.
Additional information
Check-in from 15:00:00
Check-out till 12:00:00