Smoking areas

Smoke-free property

Ticket assistance

Gift shop

Garden

No elevators

Reception desk

General

Non-smoking rooms

Room service

Wardrobe/Closet

Linens

Toiletries

Rooms

Safe-deposit box

Concierge services

Luggage storage

Services and amenities

Breakfast

Common kitchen

Restaurant

Meals

Free Wi-Fi

Internet access

Internet

Airport transportation

Transfer services

Transfer

Spanish

English

Languages Spoken

Tour assistance

Tourist services

Hiking

Recreation

Parking

Swimming pool

Outdoor pool

Beach/pool towels

Pool and beach

Pets Not Allowed

Pets

Temperature control for staff

Personal protection equipment for staff

Extra decontamination measures

Personal protection equipment for guests

Additional measures against COVID-19

Health and Safety Measures

Location

At the hostel

Santa Elena Airport

Hostal Jungle Lodge Tikal

Uaxactun

Location:- amazing and very convenient to get to the ruins. -Beautiful being amongst flora and fauna with clear view of the stars. The jungle gets loud at night so bring earplugs if you are a light sleeperFacilities:- shower pressure varied but generally pretty good- the food was decent but obviously overpriced. Many choices for good and drink at the restaurant at Jungle Lodge and a few other choices at the other lodges. - the pool was in major need of a facelift. It was very unappealing and was actually quite disappointed because it looked so icky that I didn’t have a dip, despite the weather being very hot and humid. -rooms are comfortable, clean, and compact, and the bedding was soft and smelled clean.Service:- shuttles are provided at specific times for $15 USD/way or $20USD/roundtrip, which was very convenient and a good price if you’re flying into Flores. - employees at reception were friendly and helped when they could- employees in the restaurant were not as welcoming- it is possible to arrange tours from the hotel but the quality of the guides seems to vary greatly. I did the sunrise tour and was given very little information from the guide. Others in my group were told they would get information on the tour about the temples and the Mayans and did not, which was very frustrating for them. Even without much explanation from the guide, the sunrise tour was beautiful and I highly recommend you try (perhaps from another agency).

Jungle Lodge

I get it, it's in the jungle so you have to temper expectations, and yet you get the feeling things could have been so much better.Mattresses are extremely uncomfortable and since the place only has power for a few hours a day, the fans go out and the rooms become stuffy and uncomfortable.You basically don't have Wifi or coverage in the rooms. Shared showers are mostly cold water, so not the most pleasant experience.Service is slow and apathetic. When my private tour to Yaxha showed up almost an hour after schedule, they didn't flinch. Thankfully I cancelled, got a shared tour a day later for a fraction of the cost and had a blast.Some of these things were perhaps to be expected, others - not so much,

Good for the sunset tour, but for nothing else

The accommodation was not so bad but like many of these places they trap you in with food and drink prices because you have no other options. This is a convenient location to stay but not special enough for the prices

We enjoyed almost everything but the shutting off of electricity. It was a great experience. Great food and staff attention. Recommended

The hotel is in a beautiful environment. The plants, flowers, insects, birds, and monkeys, are all amazing. You have to walk to the pyramids so get ready to do some exercise. You also have to buy your tickets for tours and entrance into the part before you get there. I used Banrural. The bathrooms are shared and outside most of the rooms. Internet is poor. The is no air conditioning in the rooms, but there is a fan. Take your mosquito repellent.I would like to come back with my family.

Jungle Lodge Tikal

Lovely jungle feel! Helpful staff. Lovely expletive and so close to tikal!

I work in the travel industry and have been blessed to stay in many 5 Star/Diamond rated properties and was pleasantly surprised with the amazing 5 Star service provided by the staff at this hotel. It's not very often that you can say EVERY SINGLE STAFF member that you encountered offered superb service - front desk, bellman, servers, bartenders, housekeeping, maintenance, tour guides, and drivers.  It was so amazing that I didn't want to leave and changed my shuttle to a later time.  I want to give the staff members a standing ovation. Nice work team.   The room was cozy with bug netting (thankfully, not needed), restaurant had delicious options, community areas were plentiful and comfortable including hammocks, and the pool area with large deck was epic with lots of wildlife to see. The ease of getting to/from the ruins was unheard of, especially if you want to do the sunrise/sunset hike.   The only criticism I have is that I think the hotel should encourage more eco-friendly behaviors like reusing water bottles (since there is a water refill station in the lobby) instead of providing new ones every time you clean the room and leaving hanging towels to save water consumption.  Come on people, reuse and reduce your footprint.  Who doesn't travel with a refillable water bottle?!  It's so easy.

5 Star Service surrounded by nature

This place is really nice! We had a room with shared bathroom, the room is cute and cozy and the bathrooms are really nice. The staff is super friendly. It's a short walk to the park.

Hostal Jungle Lodge Tikal

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