Check-in is available until 11:50 PM. For arrivals between 11:50 PM and 12:30 AM, an additional fee of RUB 500.00 applies. If guests plan to check in after 11:50 PM, they should contact the hotel in advance to receive check-in instructions. Contact details can be found in the booking confirmation.
All Economy rooms do not have windows.
In all SHELTERZ hotels, bathroom facilities are located on the floor. There are no windows in the rooms; windows are only available in the hotel lobby.
Foreign guests must have a migration card with them.
Guests are required to contact the hotel and confirm their arrival at least 24 hours before check-in.
When checking into the hotel, foreign guests from the CIS may be required to provide additional documents. The full list of documents may vary. Please contact the hotelier in advance to confirm the details. Contact information is included in the booking confirmation.
Guests must make a prepayment by 06:00 PM, otherwise the booking will be cancelled by the hotel system. Contact information can be found in your booking confirmation.
For Postpay reservations: a full prepayment must be made via the payment link provided, which is valid until 06:00 PM. If the prepayment is not made, the booking is considered non-guaranteed.