Name: Crown Palace Inn
Address: 10860 Kafue Road, Lusaka, Lusaka, Lusaka, 10101, Zambia
Rating: 4

24-hour reception

Smoke-free property

Terrace

All Spaces Non-Smoking (public and private)

No elevators

General

Non-smoking rooms

Room service

Rooms

Ironing

Laundry

Safe-deposit box

Dry-cleaning

Luggage storage

Services and amenities

Common kitchen

Vending machine

Meals

Free Wi-Fi

Internet

English

French

Languages Spoken

Parking

Pets Not Allowed

Pets

Personal protection equipment for staff

Extra decontamination measures

Personal protection equipment for guests

Contactless check-in and/or check-out

Additional measures against COVID-19

Health and Safety Measures

Location

At the hotel

Kenneth Kaunda International Airport

Crown Palace Inn

Lusaka

I didn’t (Couldn’t) stay this hotel becuase they lied to me.I was supposed to stay 1 night, But I realized the train was delayed more than 24 hours. I asked them changing the date one day ahead,also told them I don’t have internet so can’t change on the app my self. they said “no problem”.But when I arrived at 11PM, the reception woman who is very rude told me I need to pay one more night. even the reason is changed everytime when they were saying. (first the expidia cancled, second I didn’t call them at the same day again, third it is expired, last one is thet don’t have a room 😂)I tried to explain, But the woman just disapear. If they said they can’t change the date first time, I would book another accomodation of course. There havior looks just want to get more money. that’s all.Also they said “there is china” definitely racism as well. Even I am not from china. They think all asian is from china. So silly.

Closer to the down town and main bus stations

Friendly receptionists and super clean and comfy room. I would not hesitate to book a room here again if I return to Lusaka. This hotel is great for people arriving late or leaving early by bus, since the central bus station is only a 5-minute taxi ride away and there are always taxis just around the corner from the hotel's front door.

Comfortable place to stay

Well, usually I'd say you can't expect too much for that prize and that might be true. However, even though our room was newly renovated the toilet kept on running and the room smelled so much like colour that we thought we had gotten a toxic shock by the time it was morning. Nevertheless, breakfast was provided and the location is indeed very central.

It appeared this hotel was getting a major upgrade while I was there. We were placed in one of the new rooms, which were very nice. There was construction noise during the day (which might be finished now) but staff was friendly and responsive. The location is within walking distance (about 15-20 minutes) to the bus terminal. There's also a pedestrian bridge nearby so you can avoid crossing the busy main road. For a budget option near the city center, I would stay again.

The staff are very good, the owner was welcoming and you feel home

In a city where hotel rooms go for high prices, this hotel succeeds to keep it’s rates low. You get what you pay for, a simple clean room and private bathroom with hot water. For breakfast you get one egg sandwich and coffee/tea. The hotel is conveniently located, close to the intercity bus terminal. The manager is extremely helpful, and I found staff to be kind. It would be unfair to compare this hotel to more expensive hotels from other price ranges, this hotel does a good job in its own segment. Have a good sleep!

Location is perfect if you would like to take intercity bus. The dinner with room service is so yummy!

Good location and great dinner

Comfortable bed and towels, great location, very dilapidated bathrooms. Good value for money but certainly nothing special

Crown Palace Inn

Main amenities of the hotel

Location

Available rooms

Location

Description of the hotel

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Check-in terms and conditions

Additional information

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