from CN¥ 4,086
Fantastic
425 reviewsI am fortunate enough to travel around the world for both business and holiday. This hotel is quite easily the best city based hotel my wife and I have ever experienced. From the moment we arrived to the moment we left, after three nights in Hanoi (to then return later in our trip for another night) we were greeted with the highest level of personal service. Everyone was so welcoming. Nothing was too much. The rooms are splendid. We stayed in both a Junior and Full Suite during our two visits on the 5th and 6th floors. The attention to every detail is superb. The SPA, pool and gym facilities are top notch. The breakfasts sumptuous and varied. They were even able to source and buy a particular electric toothbrush charger in a matter of a couple of hours for us! Thank you so much to the entire Capella Team and, in particular, to “Liz” on reception who was so kind and helpful. We would not hesitate to return and now look forward to experiencing more of the Capella brand on our travels.
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11 Le Phung Hieu, Hoan Kiem, Hanoi
Location
Dreaming about a first-class hotel? Welcome to hotel «Capella Hanoi» is located in Hanoi. This hotel is located in the city center. Before going to bed, you can take a walk and enjoy the main landmarks of the city. You can take a walk and explore the neighbourhood area of the hotel — Old Quarter and Cat Linh.
At the hotel
You can stop by the bar. You can stop by the restaurant. Free Wi-Fi is available on the territory. Ask for more information when checking in. If you travel by car, you can park in a parking zone.
The following services are also available for the guests: a massage room, a sauna, a steam bath, a spa center and a doctor. Sports fans are going to love a fitness center and a gym. Tourists who can’t live without swimming will appreciate an indoor pool. You can arrange a business meeting, a board meeting, and even a job interview as there is a conference hall.
There are playrooms for children at the hotel. They will be having so much fun that you might have to spend the evening with adults. The tour assistance desk of the hotel will help you book an excursion. If you want to make your journey even more comfortable, you can order a transfer. Accessibility: there is an elevator/lift.
There are other services available for the guests of the hotel. For example, a laundry, dry cleaning, ironing, press, car rental, a safe-deposit box and a concierge. The staff of the hotel speaks English and French.
Room amenities
In the room, there is a shower, a TV, a mini-bar, a bathrobe and slippers. Please note that the listed services may not be available in all the rooms.
The hotel's awards
2023
World Travel Awards — Asia Winners
2024
World Travel Awards — Asia Winners
Facts about the hotel
Type of electrical socket
Type A
220 V / 50 Hz
Type C
220 V / 50 Hz
Type G
220 V / 50 Hz
Number of rooms and floors
charged separately
charged separately
charged separately
charged separately
charged separately
charged separately
Check-in |
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After 15:00 |
Check-out |
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Until 12:00 |
Check-in |
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After 15:00 |
Check-out |
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Until 12:00 |
Front desk is open 24/7. |
Some rates can be paid by bank card when booking online. You can pay for your booking by using a promo code if you have one. |
If you'd like to pay for the order by wire transfer as a legal entity, please send an e-mail to [email protected]
Fantastic
Based on 425 reviews from guests around the world.
43 reviews are available in your language
Cleanliness
10
Hygiene products
Location
10
Meals
Value for money
8
Room
8
Service
10
Wi-Fi quality
Secure payments
Secure data protection from leading payment systems.
Registered service mark in the European Union