Minerva Church Hotel

We just spent ten days in Hanoi, staying at the Minerva Church Hotel. The property is stunning, and is perfectly located within the Old Quarter but without the road noise. The breakfasts include fresh, cooked, and baked goods, as well as a menu if you want to order something else. It's the staff here are what make the experience. Thomas, Sunny, and Lisa are the first point of contact and they are exceptional. Not only did they answer all our questions, they arranged for our laundry to be done at a great price and with a same day turnaround. When we wanted to do a day trip to Ninh Binh they organised the itinerary to see what we wanted, a driver, and a car. The price was astonishingly cheap, and the experience was perfect. Khai the doorman is brilliant. Not only does he open the doors when we are with line of sight of the hotel, he moves our luggage, delivers our clean laundry, and does all the maintenance work as needed. The housekeeping staff are fantastic, cleaning rooms, making beds, and changing towels every day. After ten days we feel like we are leaving family behind, and we are genuinely sad to say goodbye. If you want Hanoi to feel like home, Minerva is the place to stay.