Name: WoodSpring Suites Round Rock-Austin North
Address: 1201 Louis Henna Blvd, Round Rock, Round Rock, Round Rock, 78664, United States of America
Rating: 0

Elevator/lift

Smoke-free property

General

Accessibility features

Wheelchair Accessible

Accessibility

Laundry

Services and amenities

Vending machine

Meals

Free Wi-Fi

Internet

Free parking

Parking

Fitness facilities

Sports

Pets allowed

Pets

Location

At the hotel

Taylor Municipal Airport

Austin-Bergstrom International Airport

Lakeside

WoodSpring Suites Round Rock-Austin North

My stay was good. The only thing i will say is the walls are thin.

I loved the girls at the front desk they were amazing 😍

There is some bed smell out side room in lobby area but overall excellent

I was met by a friendly professional gentleman and check in was seamless. He informed me of the facility and expectations. Would stay here again!

Staff are very friendly and helpful for the visually impaired.

Great stay. Check in was fast and friendly. Our room was really nice and large. Walls were a bit thin, but hallway was quiet.

I wish they provided shampoo and conditioners in the showers. However, other than that it was great! Clean and neat, safe and quiet!

Round Rock

child-bed

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bay-view

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canal-view

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lake-view

land-view

mountain-view

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oceanside

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park-view

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pool-view

river-view

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water-view

with-view

annex

basement

main-building

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6 bedrooms

not-guaranteed

wired-internet-access

smoking

sauna

duplex

safe

mini-bar

breakfast-for-1

breakfast-for-2

pets-allowed

wi-fi

park access

The check-in clerk was using his phone when I arrived.  He knew I was there, but he continued doing whatever on his phone while I waited.  Finally, I said, "I have my ID right here!" and at last he put the phone away.  Really, really bad customer service if you can't even put your phone down to help someone!Other than that, the room was nice, bed was comfortable, and the check-out clerk was also very nice.

Poor customer service

Easy access to surrounding areas and an HEB down the street for groceries. It’s pet friendly and was my main reason for the stay. Maybe I missed the pet fee during reservation but I didn’t see it listed and I was charged extra upon check in that I wasn’t expecting. The hotel had a pet smell but that’s to be expected. There is a dedicated pet area outside with poop bags and a trash can. Rooms are on the smaller side (I had a one queen bed room) but include a kitchenette with a full size fridge and microwave. No kitchenware at all to cook with though. Not even a fork or spoon or dish towel. AC worked great! Wardrobe/closet area was fairly small and in the open but is functional. Walls are kinda thin. I could hear alarms and tv’s on and the people above us walking around. If you’re not a hard sleeper you may want an end room or upstairs room. Towels are thin and I had to request a new set since they didn’t come around and clean the room the next day. Hard to reuse if they’re still wet from the day before. It was a two night stay so I’m not sure if they only clean every couple of days. Coffee was available in the lobby but not in the rooms. Also, no toiletries except one small bar to wash hands with. The front desk people that helped me on two different occasions were nice.

Overall it was a good stay for what we needed. Things to know: Located off a freeway, one-way frontage road; very congested during rush hours. No quick access to HEB near by so muddy plan to stop before heading to hotel, but there's a QT gas station next door open 24-7 for quick essentials. There's no desk service from 10pm-9am; just an emergency phone line. There's a lot of day workers that hang around outside drinking beer on tailgates, but they didn't bother anyone. This hotel offers a kitchenette but you must buy cookware or provide your own. The guy at check in was a little short with responses, but overall friendly. The room was clean, however the bathroom had mold on the ceiling above shower. The walls are thin so you can hear neighbors. All in all a comfortable place and would recommend.

The hotel was conveniently located near the location of our sports tournament. There were a few food options nearby.The room was clean and spacious for the price.

Suited our needs.

Our stay was good. Shower/Tub drain maybe clogged. We only stayed one night. Breakfast or even a continental breakfast would be nice. Apart from that we had a good experience.

WoodSpring Suites Round Rock-Austin North

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