Name: The Windswept Inn
Address: 10 Prosser Trail, Charlestown, RI 02813, USA, Charlestown, Charlestown, Charlestown, 02813, United States of America
Rating: 7

Air conditioning

Smoke-free property

All Spaces Non-Smoking (public and private)

General

Non-smoking rooms

Cable TV

Shower

Rooms

Hairdryer (on request)

Services and amenities

Microwave oven

Meals

Free parking

Parking

Baby sleepers

Kids

Location

At the mini-hotel

Room amenities

Frosty Drew Observatory

Fantastic Umbrella Factory

Ninigret National Wildlife Refuge

Kettle Pond Visitors Center

Groton-New London Airport

Newport Airport State

Theodore Francis Green Memorial State Airport

The Windswept Inn

Charlestown

The room was large clean and comfortable. It could use some updating. It would have been nice to have coffee for coffeemaker and tissues in bathroom. The pillows on bed need an update and the TV mounted on wall is too small for size of room. We still enjoyed our stay.

Windswept Inn

My daughter and I pulled up and we just couldn't stay there.  Run down, big broken rv in the front and empty!   I don't it's a safe place.  Location is horrible on a busy main highway!   Thank god hotels got my money back.   

Don't even try it out pic are not representative to reality! 

So not happy 

If you're looking for a quick overnight stay where no one will bother you - this is the place!  If you want to see on-site management or cleaning people - this is not the place for you.  Expect to see no management or employees while you are there, once you've checked in & paid.ss

On our recent visit, we arrived about a half an hour after check-in time.  The office door was open, so we went in.  No one was there.  There was no bell.  We waited about 5 minutes then went outside & eventually saw a man approaching.  It turns out he was hired to manage the property for the summer, but mostly stays in his RV where he's living while on the property.  He checked us in & showed us our room.  He told us to call the number at the bottom of our receipt if we needed anything, and to leave used towels outside the door to let room people know what we needed.

The room was clean & spacious.  The kitchenette area came with nothing, not even glasses, so be sure to bring glasses, utensils, paper towels, etc.  After settling in, I needed to connect to wifi & called the number given to us & left a message.  No response.  We went down to the office where the door was still open.  No one there.

We gave up & went to dinner.   When we got back, we went to sit on the deck & realized there were no chairs.  Again we called the number & left a message.  No response.  We carried the 2 kitchen chairs out & made do.

The next morning we left our towels outside the door as instructed around 9 am & then spent the day at the beach.  Upon returning around 5 pm, the towels were still there & no one had entered the room.  We called the number again with the same result.  This second night, however, no other rooms were occupied & no one else was in sight.  We decided to put a table up against the door when we went to bed.  The next day we went to the office to check out.  No one there.  We left the key on the desk and were on our way. 
Summary -- Clean, spacious room, easy parking, nice beds.  Interesting, historic property.  Room not very well equipped (no cups/glasses, no light over bed, no table next to bed).  Customer service did not exist.

Welcome to the Bates Motel

We stayed here 1 night after a family event in Charlestown.  I made a reservation for a 2 Queen bed room with kitchenette and balcony a few weeks prior by emailing and calling Lorie.  She said as long as there was nobody in the room the night before, there should be no problem checking in early.  We arrived at 1 pm.  There was nobody at the reservation desk, so I called the number on the sign.  I could hear the phone ringing in the room adjacent to the desk, but the clerk did not bother to come out.  He said that there were NO EXCEPTIONS to the 3 pm check in time.  We came back after the event around 7 pm and caught the desk clerk just as he seemed to be leaving.   The room (#11) was hideous.  My husband wanted to leave right then and there but we had already paid and to go home would be a 4 hour drive.  Upon opening the door, a blast of cold air hit us followed by the must.  Somebody had left the air conditioner running full blast.  We opened the window for a few minutes to heat up the room until the mosquitoes started to come in through the screen rips.  The room looked like it had not been updated since the 1960's.  The only thing that seemed up-to-date was the flat screen TV bolted into the ceiling with cable wires dangling.  The refrigerator and microwave were dirty as well as the counter under the microwave.  Although there was a sink in the kitchenette, there was no dish soap, kitchen towels, paper towels, coffee maker, silverware, plates or cups so we couldn't even microwave hot water for tea or instant coffee.   The sheets were colored brown -- perhaps to hide any stains?  The bathroom had no hair dryer.  The balcony view was of the highway.  The only nice thing about the place was the couple of fluffy white bath towels in the linen closet.  We tried to connect to WiFi -- I even called downstairs to confirm that there WAS WiFi -- but neither my husband or I could find the WiFi address.  After a fitful sleep, we showered and left for home as soon as we could.  I had developed a sinus headache breathing in the must which was only partially relieved by 3 Tylenols; I still had the headache the next evening.

Dirty, musty and overpriced

My girlfriend and I had an amazing experience at this hotel and would highly recommend it. The staff was kind and helpful. When we had an issue with our online reservation through Priceline, the manager, Chris, was extremely accommodating and corrected the issue quickly. This hotel is in a great location, was easy to find, and the rooms were very clean and spacious. We will be definitely be returning to this hotel on our next trip to Rhode Island.

The Windswept Inn

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