Best Western Plus Surprise-Phoenix NW

Best Western, Surprise, AZ Review I stayed for a couple of nights in a room with a King bed and a sofa bed. The room also had a desk and desk chair; a coffee table, dresser, two end tables and a (barely) padded chair. Positives: . The room is spacious and clean. . I found the bed comfortable but it might be too firm for some. . The bathroom has a spacious counter. . A Keurig coffee maker, but you might want to bring your own coffee pods. . They have some variety in the breakfast and they post a menu in the lobby listing what will be served each day. . The TV provides access to on demand content from Direct TV. It also allows you to log into Amazon Prime with your account; and has access to YouTube. . The towels were good quality. . There was ample storage, including a three-drawer dresser, spacious drawers in each of the nightstands, and a 4-foot-wide closet. . I had no problem with noise even though my room was on the end of the building closest to the road. Some people have complained about the AC unit but I found it wasn't any noisier than in other mid-priced hotels. Negatives (these are little things): . The refrigerator doesn't have a freezer. . Cheap toilet paper in the bathroom (you might want to bring your own). . The sofa and rug are both of colors that were no doubt selected to hide stains. . There were some minor cosmetic issues such as tears at the top of the shower curtain, a crack in the wall beside the tub and stains on the window sill. . There's an odd chair in the corner that isn't comfortable to sit in for any length of time. In January I stayed at the Holiday Inn Express in Peoria. The two hotels compare favorably. I liked the breakfast at the Best Western better because they had variety where the Holiday Inn served the same thing every day. The Best Western also had on-demand offerings on the TV where the Holiday Inn didn't. On the other hand the Holiday Inn did have a freezer in the fridge, and the room furniture was of a higher quality.