Name: Sun Retreats at Wild Acres
Address: 179 Saco Avenue, Old Orchard Beach, Old Orchard Beach, Old Orchard Beach, ME 04064, United States of America
Rating: 8

Air conditioning

Smoke-free property

Heating

Gift shop

No elevators

General

Family room

Rooms

Laundry

Services and amenities

Free Wi-Fi

Internet

Barbecue grill(s)

Mini golf

Picnic area

Fishing

Barbeque

Recreation

Free Parking on Premises

Parking

Swimming pool

Spa tub

Pool and beach

Tennis court

Sports

Playroom

Children's playground

Family/Kid Friendly

Kids

Extra decontamination measures

Additional measures against COVID-19

Health and Safety Measures

Location

At the resort

Dunegrass Golf Club

Pirate's Cove

Harmon Historical Museum

Portland International Jetport

Sanford Seacoast Regional Airport

Pease Air Force Base

Sun Retreats at Wild Acres

Old Orchard Beach

Quiet large campground close to Old Orchard Beach. BMX track and Zip line activity on site.  We walked to the downtown pier area. Restaurant and ice cream store nearby! Short ride to Portland! We would definitely camp there again!

Clean with Friendly staff

Upon arrival we were assigned a site that did not fit our camper so we had to take a ride in the golf cart with staff to assess if we could fit in the only site they had to offer.  We managed to fit the camper only, no room for our car. No grass on the entire site.  Feeling disappointed I went to talk to the office staff to see if they could offer anything for this mix up.  Duffy was lovely and explained the problem was due to an error in their system that did not save the length of our camper and therefore assigned us to a site we would not fit.  Okay, I now understand how it happened and she promised me the manager would call me later that night when she returned.  No call. I go up to the office the next day and am told there’s nothing they can do and we should’ve paid $35 to lock in our site.  I don’t care what site I’m on but I want to fit on it with the car.  The awning extends right to the road.  We’ve been here before and we’ve always enjoyed our stay but this will be our last. Plenty of other great campgrounds nearby. Just looking for an acknowledgment of their error because it’s pretty painful to have paid $513 for a premium site to basically camp in a parking lot with no grass or room to park the car.  

Paid $513 to essentially camp in a parking lot

I stayed at this campground several times (6) before it changed owner and I've always been satisfied except for my last stay last week.

Loud noise until 1-2am. I made a complain the second morning as it was quiet the first night as it was raining. It was worst the next night. The young lady at the front desk only offer her apologizes. They prefer to pack their campground and cash all the money they can without even respecting their own rules. Quiet time is 11pm to 8am. Even after 2 notices, they let the group of young people partying. 100$ a night for a tent site without being able to sleep...It was the last time for me.



Not was it used to be...

Not what it used to be. It has been slowly going down hill and this will now be our last trip. Bathrooms gross, site wasn’t clean when we pulled in. This place used to be cared after and had family friendly rules but still allowed for fun. Now it’s become a circus. Was fun while it lasted but time to try new places for our two OOB trips a year.

Not what it used to be

We use to love coming here, unfortunately the campground has changed so much! Not only is the staff young and disrespectful, the manager was also extremely rude and unpleasant! Our seasonal neighbors were extremely loud and drunk and started a full blown fight with one of my guests and we suffered the repercussions! My two children are distraught as we were asked to leave the property the following morning by 11, after witnessing a man choke slam our guest an tell him “I’m going to effing kill you!” My husband and children were asleep an I was away, while at-least 15 much older men an woman choked our guest an because he was hostile after the fact he was considered the issue! Please note none of the others involved were disciplined an me an my family were asked to leave. Me and my husband tried to speak with the manager and she was short, disrespectful, and the exact opposite of what a person in her position should be! We were told we were not banned from the campground, but as if we would ever attend here again! We have many friends who have cancelled there reservations an rental sites, as they know this was completely unacceptable an none of us will ever come back. I would also like to note I was told we would get a full refund for time in spent there but was still charged a 200$ cancellation fee, are you kidding me? This place has gone so down hill, only being there three nights all I heard were complaints about the past season an what was to come this year, an then it turned out I was to experience it for myself.

The worst camping experience of our lives!

Poor management, extremely biased towards yearly rentals over part timers. Not fully opened but expects full payment before arrival. Will not compensate for issues on their end. After an altercation between a yearly guest and a part timer, we were asked to leave, as guests we did so with no fight. The family we were visiting, who were not part of the altercation at all were forced to leave by 11 the next morning and then were charged a cancellation fee. The manager was absolutely rude, and would only listen to the  yearly campers and don’t bother trying to talk to anyone higher up because “he backs whatever I say and ultimately it’s my decision..”

Trash, rude, poor management,

The property was beautiful and set up nicely. The numbers of the sites were a bit confusing though.

This place is pretty big and taking a wrong turn is easy to do but there were plenty of staff around to help, everyone was very friendly and helpful. The grounds are well kept and the cabin we stayed was clean and updated. Some cabins have more yard area then others but our friends had a RV site with plenty of room so we visited with them. The next time we stay I will ask for a lil more yard room other than that is was all good. It’s centrally located. We enjoyed our stay.

Great place for kids to ride bikes and have fun. BMX trail, basketball court, pools, wilderness course. Problem we had was we rented the 2 bedroom loft cabin. Second bedroom with the twin beds, tell me how you can get large kids in there? you can't move the bed frame to allow them to get in... So my daughter moved in with me, the boys had to share the loft area. What I paid for I did not get to use. The kitchen needs more counter space and who can put their food in the cabinets when your 5'7 and  you need to be 7 feet tall to reach them? no foot stool could be found. I broom would have been nice for the sand and food crumbs for the boys. Since we did have a mouse that came in at night. I had to clean up the droppings.

Great Family Campground but had a few problems

We were not staying here but instead paid a very reasonable rate to use the Adventure Course. Had a two hour reserved time. The first 20 minutes was getting into gear and getting instructions. There were three staff working....all were older and experienced.  Me and my sons (9  and 13) did the lower ropes course first.....plenty challenging for me! Then my oldest and I did the zipline course. Youngest was not old enough (need to be 10), so he did the higher ropes course. (He did get to a standing zipline-type ride as part of his course). Every part of it was awesome! Took some strenuous work to complete it all but not too bad. My youngest was having a bit of an equipment issue (one of his hooks was stuck in place). He yelled for staff, and Kaitlyn came right up to him to help.  Then she stayed right with him the rest of the way...provided dad with alot of relief!  Safety here is excellent. We all highly recommend this activity and park.  They allowed my wife and four year old to use the playground and pool while they were waiting for us.  The park is beautiful and looks great. (Only negative is the train going by). We will be back!

Sun Retreats at Wild Acres

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Paid on the spot

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