Name: Black Horse Inn
Address: 2254 Atlantic Hwy, Lincolnville, Lincolnville, Lincolnville, 04849, United States of America
Rating: 8

24-hour reception

Elevator/lift

Smoke-free property

Garden

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Wheelchair Accessible

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Breakfast

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Free Wi-Fi

Internet

Hiking

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Free parking

Parking

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Conference Hall

Business

Pets allowed

Pets

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At the hotel

Lincolnville Ferry Terminal

Lincolnville Beach

Knox County Regional Airport

The Hancock County-Bar Harbor Airport

Black Horse Inn

Lincolnville

Comfortable room, lovely amenities. The staff was very helpful and friendly and the breakfast was delicious!

Nice large room with the essentials you need. Other reviews are picky with the “outdated room” but they need to lighten up. Hotel is located in a great location with a Beautiful view outside. Bed is comfy, room is clean, toilet is strong, water pressure in shower is strong abs nice hot water. Owner/manager is very nice with great customer service. Towels are well stocked, if you need more just ask. The driveway is dark at night.. but luckily I have headlights built in my car to see when I drive.

This is our third stay at Black Horse this year, all for week long stays. We love the hotel, it is an older hotel, but very clean, comfortable, owners are so friendly and helpful.  Wonderful complimentary breakfast every morning.

Great place to stay, one of best kept secrets

Wall paper in the bathroom was falling off.  Microwave didn’t work refrigerator wasn’t cold, freezer didn’t work well. TV very very old and small.  Toilet paper was sitting on top of toilet, not in the dispenser. Stingy on towels, no extra blanket or pillows.

Liked:  Manager, Susan, is very nice and personable.  Her sweet little dog, Lilly, was a joy to watch.Didn't like:  Poor driveway lighting. We arrived after dark, and had a difficult time seeing the driveway entrance to the inn.  We ran into an 8 inch high asphalt triangle at the mouth of the driveway which we could not see due to the poor lighting.  Also, inn has only a handicap elevator to move between the 1st and 2nd floor.  This makes it hard to move luggage up to the 2nd floor via stairs.

Set back from the US1 highway on a large we'll maintained parcel. The staff was very friendly and helpful. Conveniently located close to historic Camden and Dublin and Camden State Park

The lady who runs the place work incredibly hard to make people feel welcome. She cooks, cleans, runs the desk and still has time to engage in conversation. I was really impressed.

Clean, friendly inn in a beautiful area. Nice breakfast, beautiful pool. Decor is a little dated.

DO NOT STAY IN THIS INN!  I typically do not submit reviews on businesses, but my experience at the Black Horse Inn was so incredibly egregious that I feel I must warn future travelers!  have never experienced such rude and spiteful personnel and management in the hospitality industry!  I rented a room there for a one night stay at a discounted price of $159 which included a Queen bed and the option for a "free" rollaway cot (see uploaded screen prints providing a description of the room on Travelocity.)  I was staying over with a sailing acquaintance after an all night sail from the Boston area to Rockport, ME.  My sailing friend had a bad back and really needed to sleep in a real bed, so it was my plan to allow him to have the bed and I would take the cot.  Note I could have reserved a room with two single beds (several were advertised as available), but thought it better to use the cot and save a bit of money on the room.   When I requested the cot at the Inn upon checking in, I was told there was a $25 fee for the cot.  I usually don't get so upset about $25 but had just paid $55 for a 6 mile cab ride to the Inn, which is actually in Lincolnville and not Rockport, and was beginning to get very cost sensitive.  Management was incredibly rude and threatening to me when I maintained that they should honor the advertised commitment of a free rollaway cot, which prompted my purchase of the room in the first place.  Management refused to honor any commitments made on Travelocity, and claimed they were not responsible for what Travelocity advertises on their website, even if it is that advertising that leads people to their Inn.  When I asked for a refund, they refused (stating they had a 7-day cancellation policy).  I asked if I could switch to a room with two single beds, they said no - even though i could see that there were still available double twin rooms online (which would have cost $10 more than the room I initially reserved).  I finally gave up and said I would pay the additional $25 for the cot, but it would be followed by a review explaining what had transpired with them.  At that point, management spitefully refused to even sell me the cot for $25, and then the man at the front desk  threatened to call the police if I remained in the lobby.  Because I was renting the room with a married acquaintance, it would have been completely inappropriate to share the bed.  Because he had a bad back, which is why we rented the room in the first place, I ended up sleeping on the floor in my sleeping bag.  I only wanted management to honor their commitment or work with me to find a fair resolution.  They were unwilling to honor the commitment advertised on Travelocity, they were unwilling to sell me one of their available double twin rooms!  They would not allow me to cancel the reservation and in the end, the spiteful manager refused to sell the cot to me.  Be warned.  These people are horrible!

Black Horse Inn

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Paid on the spot

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