Name: Countryside Inn
Address: 230 Eastern Bypass, Richmond, Richmond, Richmond, 40475, United States of America
Rating: 0

Smoke-free property

No elevators

Reception desk

General

Accessibility features

Wheelchair Accessible

Accessibility

Free Wi-Fi

Internet

Free parking

Parking

Pets allowed

Pets

Personal protection equipment for staff

Extra decontamination measures

Personal protection equipment for guests

Contactless check-in and/or check-out

Additional measures against COVID-19

Health and Safety Measures

Location

At the mini-hotel

EKU Center for the Arts

Alumni Coliseum

Eastern Kentucky University

Blue Grass Airport

Countryside Inn

Richmond

Started out with a TV that you had to manually turn on and off. Manually turn the volume up and down. To being locked out of my room due to key card not working and the manager having to come over from another hotel to use a master manual key to finally unlock it, after I stood outside in freezing temperatures for almost an hour. Had to get towels and wash cloth from front desk due to none being in the room. That's how I got locked out of room. Shower did not drain and when I stepped out of the shower/tub, that did not have a slip proof bottom, I slide and fell hurting my back and neck. Told the young lady at the front desk I wanted a refund, less then $60, and for a manager to call me. Neither has happened.

Avoid this place

so noisy, there was a woman outside our door the entire night then around 7am she ended up screaming an woke us up 3 times, so we finally called the office and they removed her. then we were trying to get dressed an the room service woman came and knocked an we responded “one second” and then we heard the beap of the door where she totally was trying to come in the room. note im but ass naked so of course i didnt have a good response to it. the wifi sucks ass. rooms half clean. if there was a negative stars id totally give it. but if your looking for a cheap stay thats your spot i guess. the ladies in the front were high off their ass on drugs , totally not professional. i would recommend going elsewhere for something worth your money

Holes in walls,holes in bed spreads, tv worked for about 20 minutes. Wifi in and out, then out. Party outside, law was called and a ambulance around11:30pm. Beds uncomfortable, furniture dirty. Reservations for two nights, but left after one night.

Bedbugs

It was kind of stinky in the room and it was a hole in the wall. The ceiling needed fixed but there was no bugs or mold

Quite little place

They need proper cleaning and maintenance for this motel. I suggest never ever go with this motel.

The room and hotel is under renovation. My room had big black waterspots in bathroom. Electrical covers missing and rug was pulling apart. They still owe me one day refund!

I'm really sorry to say that this room and experience were a disappointment. We requested and were given a non-smoking room that clearly smelled of smoke, with 10-12 burn holes in the top sheet and bed spread, pillows that smelled of smoke on one side, and 15-20 cigarette burn trails on the top surface of the bathtub wall (we took photos so as not to be held liable). When we asked if there was another non-smoking room that we could move to, that option was not available, and we were asked if we wanted a bottle of Fabrieze. The television remote worked only partially, the toilet had a loose connection to the floor and rocked back and forth, there were cracks in the sink, old furniture that may date back to the 70's or earlier, and an overall, rundown appearance that was (sorry to say it) demoralizing. At a cost of $60 for the night, I think it's fair to say that we got what we paid for. And though my wife and I were disappointed enough to consider getting back in our car, absorbing the cost of the room, and completing our 16 hour drive through the nighttime hours, I believe that this room and experience could possibly feel adequate to people who don't have a lot of money to spend on an expensive hotel/motel room. So I wouldn't want to "knock it" for them. And though this review is not an affirming one, my wife and I do wish the Countryside Inn all the best for success in the future.

There is a sign in the lobby that says “No refunds after 30 minutes of check in.”  That really just says it all.  I think it’s highly likely that this is a bit of a flophouse for locals, not a rest stop for weary travelers.

TV remote was missing batteries,   No phone in room to call the front test to request help.Non-smoking room.... cigarette butt in toilet when we entered the room. :(Tile ceiling in the bathroom was missing ceiling tiles.DO NOT STAY HERE - IT IS CHEEP BUT STILL NOT WORTH THE PRICE?

Countryside Inn

Main amenities of the mini-hotel

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Available rooms

Location

Description of the mini-hotel

What other amenities are there?

Policies

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Paid on the spot

Payment