Name: InTown Suites Extended Stay Columbia SC - Columbiana
Address: 330 Columbiana Drive, Columbia, Columbia, Columbia, 29212, United States of America
Rating: 0

Elevator/lift

Smoking areas

General

Accessibility features

Wheelchair Accessible

Accessibility

Laundry

Services and amenities

Vending machine

Meals

Free parking

Parking

Pets Not Allowed

Pets

Location

At the apartament hotel

Columbiana Centre

Harbison Theatre

Anchor Lanes

Columbia Metropolitan Airport

InTown Suites Extended Stay Columbia SC - Columbiana

Room was spacious but the amenities are not that good and bad smell is coming throughout my stay in the room. Shower was not working properly we reported to the front desk but no one come to check on that. Overall I am not satisfied with my stay.

Columbia

child-bed

child-bed-fee

external-private-bathroom

private-bathroom

shared-bathroom

10-beds

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king-bed

queen-bed

limited-time

lounge

treatment

no-window

bay-view

bosphorus-view

canal-view

city-view

courtyard-view

garden-view

golf-view

harbour-view

inland-view

lake-view

land-view

mountain-view

ocean-front

ocean-view

oceanside

panoramic-view

park-view

partial-ocean-view

partial-sea-view

partial-view

pool-view

river-view

sea-front

sea-view

street-view

sunrise-view

sunset-view

water-view

with-view

annex

basement

main-building

1-bedroom

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5-bedrooms

6-bedrooms

not-guaranteed

wired-internet-access

smoking

sauna

duplex

safe

mini-bar

breakfast-for-1

breakfast-for-2

pets-allowed

wi-fi

park access

I received a call from hotel 3hrs prior to check in to be told that the room I had reserved was no longer available because they'd given it to another customer.  I proceeded to go to hotel after arriving in Columbia and front desk girl was able to help us get a room on premises.  The floors needed cleaned, though there is no smoking in room policy, I suffered sinus congestion due to heavy smoking from neighboring rooms that bled into my room.  I was awakened every night due to people in next room over being very loud and obnoxious all through the night. Only received one towel, one thin wash rag and partial roll of toilet tissue to use for the week.  Bedding was clean and front desk girl was pleasant.

I was late traveling and arrived after 7pm Monday and unable to check in and had to get  another hotel  Came back Tuesday at 4:25 pm and no one there to check me in. I had to get another hotel room again. Filed complaint and they refused to provide any refund and said I was a no show!!!!! Unbelievable!

They allowed me to book and pay, knowing there were no rooms available for the foreseeable future. I was stranded in a new city with a small child and wasn’t even offered a stay at a sister company or anything. Zero compassion. They knew who I was the min I walked in the door, but couldn’t even give me the decency of a phone call to tell me they were over booked? Completely not ok. Kid sitting in the lobby (I’m assuming was a friend of the desk person) scoffed and snickered at my misfortune.

InTown Suites Extended Stay Columbia SC - Columbiana

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