Name: Hampton Inn & Suites Del Rio, Tx
Address: 2219 Bedell Avenue, Del Rio, Del Rio, Del Rio, 78840, United States of America
Rating: 9

Breakfast

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In-room internet

Wi-Fi in the hotel

Internet

Free parking

Parking

Outdoor pool

Pool and beach

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Location

At the hotel

Del Rio International Airport

Hampton Inn & Suites Del Rio, Tx

Del Rio

Nearly summer and the A/C did not cool the room down. The bed was lumpy and uncomfortable. The floors felt filthy. The shower had hair all over the walls. The shower pressure was horrible. This is a shame. Price does not come close. The breakfast was lousy. 
I don’t think I would return. I am a Hilton honors member. For the price they should build a double tree hotel. 

Poor value for bad rooms

I am a Hilton Diamond member, so I have been to countless Hampton Inn properties. I highly recommend this location for the following reasons:

1. Clean, comfortable rooms. I even had housekeeping service the second night of my stay without requesting it, which is something that the hotel industry has done away with post-COVID.

2. Friendly, helpful staff. 

3. A delicious, well stocked breakfast buffet, with all the types of food typically found at Hampton Inns.

4. I stayed during a season when the days were warm and the nights cold. The air conditioner and heather both worked very well to keep the room comfortable.

5.  The location was within walking distance to restaurants, shopping, and is located in a safe and new part of town. 

I spent two nights at the Hampton Inn Del Rio, and would have liked to have stayed longer!

Great Place to Stay!

Experienced roaches in the wee hours of the AM and couldn’t sleep. The temperature of the room was muggy and we kept lowering for the room to get comfortable.  The handle of the door was barely hanging on.  

Roaches 🪳

All was good.  Breakfast was nothing to brag about but few are.  It was what we expected.  Rooms were clean, electrical outlets adequate as were the towels.  Check in was fast and friendly.  Parking was good.  Places to eat nearby.

Good stay and location for me

Well after this last minute emergency stay I must admit that the bar for what would be considered excellence in Del Rio has been raised. The late afternoon staff Management and Assistant solved one problem after another getting check-in accomplished and the morning breakfast was as awesome as advertised with check out an even paced process not a rushed chore. Other area hotels looked to cause problems but these employees looked to solve them. 

Now What?

nondesrcipt hotel.  in 2021 it is time that hotels did away with the individual wasteful bottles in the bathroom.   The water flow was very fast which is a waste of water.

otherwise the room had all the usual equipment


standard hampton inn

Time for renovations. What was once the best hotel in Del Río has now become equal to or just slightly above the worst. Not a good look for Hilton brand. The hotel shower door not working didn’t appear clean and the service is average.

Dated and old time for renovations

Upon arrival it took some time to get the attention of the front desk attendant. Subsequently we experienced the same issue and found it odd that someone was not readily available to assist with guest needs.

Beds were uncomfortable and needs to be changed out. A couple of the walls had minor damages, shower head fixture needs to be upgraded. 

On the positive side, I felt safe in this location and the complimentary breakfast was enough to get my day started. 

Safe location. Lacks service.

The rooms need a deep cleaning. The walls are scuffed. Light fixtures in bathroom have dead bugs in them. Lamp shades are dirty. Bed skirts stained. The rugs are very worn. Bed was comfortable. Tv was nice. 

Deep cleaning needed

We experienced exceptional customer service from the beginning to the end of our stay. Although it was a short stay, there were several opportunities where the staff truly shined. I’m originally from this small town and when I come visit I find I don’t get good customer service at many places. The team was professional, respectful and very helpful  beginning with my first direct phone call to the hotel to reserve a room, throughout our stay and until our check-out.

Hampton Inn & Suites Del Rio, Tx

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