Name: Spring House Hotel
Address: 52 Spring St, Block Island, Block Island, Block Island, 02807, United States of America
Rating: 8

Smoke-free property

Garden

Terrace

No elevators

Reception desk

General

Luggage storage

Services and amenities

Breakfast

Breakfast/lunch to go

Meals

Free Wi-Fi

Internet

Free parking

Parking

Event facilities

Business

Pets Not Allowed

Pets

Temperature control for staff

Personal protection equipment for staff

Extra decontamination measures

Individually packaged food

Additional measures against COVID-19

Health and Safety Measures

Location

At the hotel

Pebbly Beach

Ballard's Beach

Surf Beach

Old Harbor

Clayhead Nature Trail

Sachem Pond Wildlife Refuge

Fred Benson Town Beach

Mohegan Bluffs

Monhegan Bluffs Beach

Groton-New London Airport

Newport Airport State

Spring House Hotel

Block Island

The Spring House Staff was very nice, but would not bend for customer satisfaction. I visited the hotel the year before and decided to make this a yearly trip. My husband tested positive the day before we were to leave to go to Spring House this year.  I listened to my doctor and my husband quarantined for 5 days. I thought it was best not spread the virus. I lost $800 and they would not give me even a partial refund. After many calls and a promise for a gift card, which I never got, I sent a letter to the owners thinking they may be of some help. Not so much. I thought if I got a partial refund, I would go again next year, but not the case. I nor my friends or family will visit the hotel again!

Customer Service and a diagnosis of Covid

Wednesday evening dinner in the main dining room started off well with tasty cocktails of Paper Plane and Ruby Red Lemonade. However, once the glasses were empty, nobody came by to see if we wanted seconds. The New England Chowder delivered creamy broth, soft potatoes , and ample clams. A Wellness Salad was selected as an entree, and while it was fresh, the overall size, and particularly the amount of the added protein, was disappointing. The other entree was swordfish, which was ample in size, had tasty vegetables surrounding it, and was anointed with a delicious bluer blanc sauce. However, the center was not thoroughly cooked. We skipped dessert….in part because nobody came by to inquire whether we were interested in dessert. Service (with Sarah D), as suggested by comments above, was lacking…never came by to see how our meals were, and we had to flag down someone in order to get the bill. Whether this issue is house wide, or limited to our server we can’t say, but can only present our experience.

Maybe a Bit Below Average

This is a beautiful hotel that has been updated but retains its vintage charm. The staff are friendly and attentive, and the rooms are well-appointed. I would not want to stay anywhere else on Block Island.

Be careful about weddings occurring while you're staying there. You will be a second class citizen. They ban you from using any of the ocean facing part of the property. Difficult to even get into your room without walking through the wedding party. Definitely not worth the cost.

Be Careful

Amazing atmosphere around the hotels properties. The restaurant and live entertainment were super cool. The staff in the restaurant were very attentive. The guest and people stopping by for lunch or drinks and dinner were very friendly and so were their kids. The check in process was a little disturbing as since I checked in with my wife and my kids were staying at Ballards with grandma and I brought them up with me to the restaurant, the check in person after checking in blocked my keys as she thought that I was thinking of stuffing 5 kids into a couples only room and I was asked to show proof the rest of the family had a place to stay elsewhere in block island. I am glad this happened away from my lovely wife as I would be completely embarrassed that I was thought of in this manner.  After I calmly repeated that my wife and I will be staying in the room and showed proof that my kids were staying at Ballards the person unblocked my keys and apologized. I guess one should not take their family up there if you are checking into a couples room as this front desk may think one is going to bring kids into a couples only room. Aside from this ugly misunderstanding I loved the place.

Amazing time

First time visiting Block Island. My husband and and I loved the Spring House, especially our dinner at the Barn- we had a fillet that was better than the Capital Grille!  
Hang out on the chairs and have a drink and a snack while listening to live entertainment (mellow) or take a walk down the road to Ballard’s a fun venue with live bands.

Looking forward to our next trip here.

Will return for dinner at the Barn!

Family summer vacation yearly, we will book again next summer. Been staying onBlock Island for 30 years and loved it at the Spring House.

10 out of 10

We try to celebrate our anniversary on Block Island every August with at least a toast or dinner at Spring House and a stay on occasion..for # 42 we have a charming ocean view room and had dinner in The Barn for first time. Very impressed w staff at both- & shout out to beautiful Armonique who was everywhere making sure everything perfect at reception then at Barn during dinner. A special place indeed ...Thank you, all!

We were with family at a family wedding Excellent Island to have your wedding at4 days of wonderful weather and a small enough Island to explore and enjoy

Spring House Hotel

Main amenities of the hotel

Location

Available rooms

Location

Description of the hotel

What other amenities are there?

Policies

Check-in terms and conditions

Additional information

Payment