Name: Exhibit A2
Address: 212 S 4th Ave, Ann Arbor, Ann Arbor, Ann Arbor, 48104, United States of America
Rating: 0

Elevator/lift

Terrace

Express check-in

Outdoor furniture

General

Accessibility features

Wheelchair Accessible

Accessibility

Restaurant

Meals

Free Wi-Fi

Internet

Conference Hall

Business

Fitness facilities

Sports

Pets allowed

Pets

Contactless check-in and/or check-out

Health and Safety Measures

Location

At the apartament hotel

Michigan Brain Bank

Law Quadrangle

U of M Hospital

General Medicine at Taubman Center

Ann Arbor Municipal Airport

Willow Run Airport

Detroit Metropolitan Wayne County Airport

Oakland County International Airport

Jackson County Airport

Exhibit A2

Passcode for doors did not initially work, hotel was able to fix quickly

I like this place because it was comfortable to stay and near walking distances to the University and museum. There was many restaurants to choose from. Also, walking distance from the Amtrak station was a big plus.

The hotel is great, excellent location. Very clean and check in check out was a breeze

Excellent location. I had all restaurants and coffee shops within a few blocks. The place is quiet and clean. I loved the safety feeling and how responsive the staff was.

Gteat option if you need one for 18 year olds traveling alone to visit campus. Worked great and clost to canpus.

The A2 apartments were just what we were looking for - in the middle of everything!

This was my second stay. The studios are much bigger than normal hotel rooms and have a kitchen that you can use to cook your own meals. The location is right by many restaurants.

Ann Arbor

child-bed

child-bed-fee

external-private-bathroom

private-bathroom

shared-bathroom

10-beds

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9-beds

king-bed

queen-bed

limited-time

lounge

treatment

no-window

bay-view

bosphorus-view

canal-view

city-view

courtyard-view

garden-view

golf-view

harbour-view

inland-view

lake-view

land-view

mountain-view

ocean-front

ocean-view

oceanside

panoramic-view

park-view

partial-ocean-view

partial-sea-view

partial-view

pool-view

river-view

sea-front

sea-view

street-view

sunrise-view

sunset-view

water-view

with-view

annex

basement

main-building

1-bedroom

2-bedrooms

3-bedrooms

4-bedrooms

5-bedrooms

6 bedrooms

not-guaranteed

wired-internet-access

smoking

sauna

duplex

safe

mini-bar

breakfast-for-1

breakfast-for-2

pets-allowed

wi-fi

park access

I am a 78-year-old male joining the millennial generation in staying at hotels without on-site management. Liked the price and the kitchen and washer/dryer. The unit was spacious (for one person), the bathroom new and clean and the television was great. What I did not like was the lack of room-darkening shades (there were shades, but the room was not dark), the 6AM garbage pickup that shortened my night's sleep, the very soft bed and heating system (a single unit for the apartment). During a cold spell, I had to turn the temperature to 75 degrees to warm the sleeping area. After making the reservation, I received daily e-mails saying that there was a problem with my credit card. Despite 2 calls to the 800 number, I continued to receive e-mails despite verbal reassurances that all was in order. So a mixed review - excellent facility, but challenges with the reservation process.

Our room was clean and neat when we arrived. Everything is in walking distance except a grocery store. Getting into the building with our code was a disaster. We were given different check in times, so our code would not work. Everyone we met had the same problem. They tried to fix it remotely which took 4 separate phone calls. Our code finally worked after 45 minutes after our check in time. Not into the ultra modern look. The furniture is not comfortable. 60” flat screens in each bedroom is overkill. It’s not as affordable as I thought it would be. The added cost of the parking garage made it more expensive then staying at a normal hotel. I would not recommend this place.

The hotel was great once we were able to get into the building. The door code that was sent did not work and it took 45 minutes to navigate it between an online dashboard that didn't work and a call center that took 7 minutes to pick up. Once in the hotel, it was great. Clean comfortable, no frills in a way that is great.

It was a little odd to book and check-in with a hotel that had  no front desk and no staff on-site.  Was a little worried at first with all the info and copies of documents needed to be sent online ahead of arrival, but realized it was all the usual documents you would show in person, if there was in-person check-in.  Suite was amazing and a great value!

Great Room/Price; New concept all virtual...

Elevator was out when we arrived- lugged up 4 flights with suitcases, etc.  BUT they fixed it by the time we arrived back from show.  It happens and they jumped on it.  NO COFFEE!  A keurig there but no supplies.  Chair in bedroom- leg loose - dangerous.  But overall, considering location, price, communications, and the layout- very good stay

I had a very positive experience overall. Only drawback is the security deposit issue. Although I had already paid the deposit, I kept receiving "urging" email every single day for more than a month, I was asked to give them different bank account several times and it was very annoying. This system requires improvement.Having said that, staff's response via text message was always prompt and helpful. The location was superb and I really liked my high-ceiling room with lots of sunlight. I would definitely stay again.

The property itself was perfect, the room was beautiful and we loved having a balcony—but the elevator was broken and we were on the 5th floor with a child. The room looked like it hadn’t been swept before we arrived, I found bobby pins in the bedroom floor and wrappers, there was also trash in the trash can when we got there. Generally not the biggest issue but isn’t supposed to be there either if the room was thoroughly cleaned before our check in.

Loved my stay. I’ve stayed in similar “hotel apartments” before - there’s no concierge or front desk, your room isn’t cleaned whilst there (unless requested) BUT it’s a cute modern apartment building in the centre of town, with an apartment all to yourself. I found no cleanliness issues myself, my room was spotless and well stocked with everything I could need for a short self-catered visit. You can’t get closer to most of the best restaurants/bars/the university or other amenities (except grocery stores, which are on the edge of town). The roof terrace was clean and very peaceful. I also used the luggage lockers which were secure. Any questions or requests were managed by the offsite customer service team. It was a breeze, I’ve already booked a second visit on another business trip.

There was a lot of miscommunication, especially approaching check in. In particular there was confusion over collecting a deposit, and the website they sent me to had no place to submit credit card information for it. They made me send a photo of a card, and I don't think that is really secure. The website also kept saying I had requested late checkout, but I had not. The place itself was great, easy to access, very nice room, modern and clean, and perfect location. If the website gets fixed, it will be a 5 star experience.

Best location ever! 2 mins from Main Street and 5 from Kerrytown. We also walked to the Michigan Union a couple of times.  Parking garages one block away. The apartment has everything you might need, very well decorated and cleaned. Big TV’s on every room! Just an amazing experience at a very affordable price, can’t wait to go back! We usually stay at the hotels one mile away from downtown but this makes the experience a lot better!

Exhibit A2

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General

Accessibility

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Internet

Business

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Health and Safety Measures

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