Name: The Broadway Park Hotel
Address: Melville Street, Sandown, Sandown, Sandown, PO36 9DJ, United Kingdom
Rating: 8

24-hour reception

Elevator/lift

Smoke-free property

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Terrace

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Non-smoking rooms

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Wheelchair Accessible

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Snack bar

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Free Wi-Fi

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Internet

Billiards

Sun Deck

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Parking

Swimming pool

Pool and beach

Fax and copy machine

Business

Temperature control for staff

Personal protection equipment for staff

Extra decontamination measures

Temperature control for guests

Personal protection equipment for guests

Contactless check-in and/or check-out

Additional measures against COVID-19

Health and Safety Measures

Location

At the hotel

Los Altos Public Park

Glory Art Glass

Lake Beach

Welcome Beach

Southampton Airport

Bournemouth Airport

The Broadway Park Hotel

Sandown

Was only on the island for one night on family business, the Broadway was perfectly adequate for our needs, clean comfortable beds, beautiful grounds, friendly, pleasant and courteous staff and extremely good value.

Firstly can I say that the staff that were there, worked their socks off. But everything else was terrible. Lack of staff and the hotel up for sale made this holiday into a bit of a fawlty tower’s experience. A very run down building which desperately needs updating. Definitely won’t be staying there again. 

Oh Dear

Absolutely wondeful hotel, the service was impeccable and the room was perfect, thank you for a great stay

Food ok eggs to watery dinner ok too far from beaches and anywhere by bus has too walk up a hill and down it no good if not got a car  and if have no car and have walking stick bus should go near nice rooms and nice shower too hot in nites even though turn heating down snooker table great darts tables darts broke no swimming pool 

Abit too far from buses and too walk 

Nice friendly staff but room needs ventilation as there was a not nice smell in the room

Friendly staff

You need a car to use this hotel as it is away from the usual tourist area . The hotel is good it is quiet and lovely gardens and courtyard to relax in on a sunny day . Our room 335 was good ,basic ,clean . however I feel that lack of staff in the dining room that was full each night lets the hotel down . We waited almost an hour on our first night for the first course and long gap each night . You order the day before for the evening meal .On the Tuesday I ordered steak pie what was on my plate was a steak and mushroom pudding . As i have an intolerance to fungi that meal as wasted . Our waitress was most apologetic but at no time as requested did anyone from the kitchen come out and explain why the error  orders . I have made it known to the general manager that it could have made me very ill . So that is a point against this lovely hotel . I have to use a walking aid and the car park is on a slope that is hard to get down to where our coach was parked but there are disabled car parking bays very close to the ramp into the hotel.

Quiet location

This is an old country house with a bit of history. It has an area outside to sit in and a nice garden.There has been extra wings built on. Our room was a decent size with a double and single, but the furniture was old and falling to pieces. The room was cleaned and aired. The lifts were old and we had to get two lifts to the third floor and walk from one to the other. There was entertainment at the hotel and we had an enjoyable evening with a drink and dance to the  60 s songs the singer sang. He was a good entertainer. There was also a games room with a snooker table and other games which we used for no charge. We paid extra for breakfast and there was a choice of things to eat, cereal, full English , yoghurts etc. The breakfast was as good as a lot of other hotels. We enjoyed our stay .

Firstly a lot of negative reviews but this is a reasonably priced 3 star hotel and looking at past reviews the hotel has obviously made efforts to address concerns. The main building and grounds are lovely and well kept. Our room initially the bath and shower didn’t not work but we were moved immediately and the room was a nice size, the bed was comfortable and clean. The bath was heaven the water fast flowing and hot. There was nice views of garden and trees out of the window. The staff were friendly and accommodating. Beware  there is a supplementary charge  of £1 per night to park in their car park of which a lot of people complaining. Why not just add to the price of the room to avoid negativity? We met an elderly gent in the corridor who warned us that the cooked breakfast was inedible that there was no choice of eggs only scrambled but that was apparently off-smelling and off-tasting We thought god people like to moan but when we sat down and had our first breakfast he was spot on. The bacon was hard and all stuck together. The cold food which consisted of various cereals, croissants, pastries, fruit and yogurt and toast was lovely. People have complained a lot in past reviews about the cooked breakfast so this really needs addressing as a matter of urgency. Would I stay here again yes definitely for the price we paid I still think it was a great bargain. 

Nice hotel let down by their cooked food 

The staff are friendly. 1st room decor belonged in the 1980’s, the carpet was filthy, rubbish behind the bin, wallpaper coming off the ceiling & the wardrobe was missing a door. Spoke to receptionist, advised were would be moved, she said she would check the room was clean. 2nd room cobwebs all over, mould on skirting boards, chipped paint, damaged walls. Bathroom floor sagging in front of the sink, bathroom door didn’t have a catch or lock. Corridors full of dust & cobwebs. In the restaurant the cups were chipped & stained. The scrambled eggs looked curdled. It could be a nice hotel if it was clean & updated.

The Broadway Park Hotel

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